Technical Services Manager – Mechanical (Ref: 260250)

Ngong Ping 360 Limited; Hong Kong; On-site; HKD 900,000 - 1,200,000; Full time

Job summary

Ngong Ping 360 Limited seeks a Technical Services Manager – Mechanical to lead technical support and major upgrade projects for cable car assets in Hong Kong. The role requires an engineering degree, professional qualification preferred, and a track record of managing complex mechanical/engineering initiatives.

You will oversee safety, reliability, maintenance planning, and liaise with EMSD and international experts, driving continuous improvements and staff development.

Qualifications

• Bachelor’s degree or higher in Mechanical/Marine/Mechatronics engineering or related discipline.
• RPE or Chartership with a relevant engineering institution preferred.
• Minimum 10 years of relevant experience in engineering projects, operations and maintenance, with at least 2 years in a managerial role.

Responsibilities

• Provide engineering and technical support to ensure cable car assets meet safety and reliability goals.
• Lead major replacement, overhaul or improvement projects from cradle to grave (design, procurement, testing, commissioning).
• Lead fault analysis and implement improvements for safety and reliability of cable car systems.
• Conduct technical reviews, audits and identify opportunities for improvement.
• Liaise with EMSD, overseas experts, manufacturers, and contractors on technical issues and delivery of services.
• Acquire Competent Person qualification to oversee EMSD requirements.
• Develop training materials and assess staff competency; ensure compliance with technical standards and regulations.
• Support implementation of asset, safety and quality management systems.

Skills

Communication skills

People management

Education

Engineering degree (Mechanical/Marine/Mechatronics)

RPE/Chartership

Job description

Technical Services Manager – Mechanical (Ref: 260250)

Reporting to the Technical Manager of Cable Car Operations (CCO) Department, you will be responsible for the following:

• Provide engineering / technical support to ensure satisfactory performance of cable car assets throughout the asset life and fulfilling safety and reliability objectives
• Initiate and manage major replacement, overhaul or improvement works on electrical/mechanical systems from cradle-to-grave including design, development, procurement, contract management, testing and commissioning, and update of O&M documents, etc.
• Lead fault & failure trend analysis and incident investigation, and develop improvement solutions and modifications to drive for continuous improvements on safety, reliability, maintenance planning and activities of the cable car systems
• Conduct technical reviews / studies / audits on cable car systems and maintenance activities and identify improvement opportunities
• Take a leading role to liaise with external stakeholders, especially EMSD, overseas experts, manufacturers, consultants, and specialist contractors, on technical issues and delivery of effective on-site services or remote supports.
• Be forward looking on exploring potential risks/challenges on system performance and keep exploring improvement opportunities on O&M activities.
• Acquire Competent Person qualification to oversee cable car O&M activities according to EMSD requirements
• Develop training materials, conduct technical trainings and develop the assessment methods to enhance the competency of CCO staff and to ensure that the relevant technical/maintenance standards, instructions and statutory requirements are fully met and the quality workmanship is persistently maintained
• Offer advice to the development, quality control and verification of internal documents and procedures
• Provide support on the implementation of the asset, safety and quality management system

Requirements

• Degree or above in Mechanical, Marine, Mechatronics Engineering or a related discipline
• Qualifications of RPE or Chartership of a relevant engineering institution is preferred
• Minimum 10 years’ relevant experience in managing engineering projects, operations and maintenance of engineering systems of which 2 years should be at managerial level
• Experience in project work or maintenance of cable car or similar systems, in particular on steel wire ropes, gearboxes, traction sheaves, drive & brake system and tower structures is a definite advantage
• With good sense of accountability and in particular a high sense of safety
• Good written and verbal communication skills in both English and Chinese are essential
• Good people management skill is necessary
• (Candidates with less experience or qualification will be considered as Assistant Technical Services Manager – Mechanical)

We offer competitive remuneration packages, fringe benefits including free travel on MTR (spouse and children), discretionary bonus; 5-day work week; general public holidays, comprehensive training and career opportunity to the successful candidate.

The information provided by applicants will be treated in strict confidence and used solely for recruitment purpose. All unsuccessful applicants' information will be destroyed after 12 months.