（Sr.）Product Specialist / Acc Manager

Johnson & Johnson Innovative Medicine; Hong Kong; On-site; HKD 600,000 - 750,000; Full time

Job summary

Johnson & Johnson Innovative Medicine in Hong Kong seeks a Trauma Sales Representative to drive sales growth within hospital accounts, building strategic customer relationships and providing clinical support during trauma procedures.

The role partners with surgeons, operating room staff, procurement, and hospital administration to deliver exceptional customer experiences and expand market penetration. Separation plans to DePuy Synthes may apply in the future.

Qualifications

• Highly customer-focused, proactive, and results-driven.
• Outstanding interpersonal and communication skills.
• Ability to build trust quickly, influence stakeholders and create lasting relationships.

Responsibilities

• Develop and execute territory business plans to achieve and exceed sales targets and market share objectives.
• Identify, penetrate, and expand opportunities within existing and new hospital accounts, building strong relationships with key decision-makers and influencers.
• Provide expert product knowledge, clinical insights, and operating room support to healthcare professionals during trauma procedures.
• Work independently to manage territory activities, prioritize opportunities, and drive business growth with minimal supervision.
• Maintain a strong understanding of customer needs, hospital dynamics, competitive activities, and market trends to develop effective sales strategies.
• Establish and maintain long-term partnerships with surgeons, nursing staff, supply chain teams, and hospital management through exceptional service and responsiveness.
• Collaborate cross-functionally with marketing, customer service, and supply teams to ensure seamless customer support and execution.
• Deliver professional training and product education programs to customers and internal stakeholders.
• Ensure compliance with all company policies, industry regulations, and ethical business practices.

Skills

Brand Marketing

Business Behavior

Communication

Cross-Selling

Customer Centricity

Customer Effort Score

Goal Attainment

Hospital Operations

Innovation

Lead Generation

Market Research

Medicines and Device Development and -

Problem Solving

Sales

Solutions Selling

Sustainable Procurement

Vendor Selection

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Clinical Sales – Hospital/Hospital Systems (Commission)

Job Category:

Professional

All Job Posting Locations:

Mongkok, Kowloon, Hong Kong

Job Description:

Job Duties & Responsibilities

The Trauma Sales Representative is responsible for driving sales growth, developing strategic customer relationships, and expanding market penetration within assigned hospital accounts. This role serves as a trusted clinical and commercial partner to orthopedic surgeons, operating room personnel, procurement teams, and hospital administrators, delivering exceptional customer experiences and clinical support.

Key responsibilities include:

• Develop and execute territory business plans to achieve and exceed sales targets and market share objectives.
• Identify, penetrate, and expand opportunities within existing and new hospital accounts, building strong relationships with key decision-makers and influencers.
• Provide expert product knowledge, clinical insights, and operating room support to healthcare professionals during trauma procedures.
• Work independently to manage territory activities, prioritize opportunities, and drive business growth with minimal supervision.
• Maintain a strong understanding of customer needs, hospital dynamics, competitive activities, and market trends to develop effective sales strategies.
• Establish and maintain long-term partnerships with surgeons, nursing staff, supply chain teams, and hospital management through exceptional service and responsiveness.
• Collaborate cross-functionally with marketing, customer service, and supply teams to ensure seamless customer support and execution.
• Deliver professional training and product education programs to customers and internal stakeholders.
• Ensure compliance with all company policies, industry regulations, and ethical business practices.

The ideal candidate is highly customer-focused, proactive, and results-driven, with outstanding interpersonal and communication skills. A cheerful, approachable, and helpful attitude is essential, along with the ability to build trust quickly, influence stakeholders, and create lasting customer relationships. The successful candidate demonstrates resilience, strong business acumen, and a passion for delivering value to customers while thriving in a fast-paced and demanding healthcare environment.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

Required Skills:

Preferred Skills:

Brand Marketing, Business Behavior, Communication, Cross-Selling, Customer Centricity, Customer Effort Score, Goal Attainment, Hospital Operations, Innovation, Lead Generation, Market Research, Medicines and Device Development and Regulation, Problem Solving, Sales, Solutions Selling, Sustainable Procurement, Vendor Selection