Senior System Analyst & Tech Lead – E-commerce Platforms

Lung Fung Dispensary (Main Store) Limited

Fanling

On-site

HKD 300,000 - 520,000

Full time

43 hours ago
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Job summary

N1 Solutions Limited in Hong Kong seeks an experienced Analyst Programmer to own the technical upkeep and continuous improvement of the corporate website and online store platform, including requirements analysis, solution design, system integration, release management and incident handling.

You will lead the Analyst Programmer in day-to-day development and operations, liaise with business units, maintain cloud resources, implement security controls, manage data interfaces, and guide external

Qualifications

  • Bachelor's degree in Computer Science, Information Technology or a related discipline, or equivalent experience.
  • 5+ years in system analysis or application development, including 1–2 years leading a small team or acting as technical lead.
  • Sound understanding of e-commerce or public-facing website systems; experience preparing for peak campaign periods is an advantage.
  • Experience in system integration, working with back-office systems and third-party service providers on interface and data issues.
  • Hands-on experience with cloud platforms, web servers, relational databases and caching technology.
  • Able to write technical documentation (specifications, process flows, test and release plans) independently and explain it clearly to non-technical colleagues.

Responsibilities

  • Requirements and solutions: liaise with business units, gather and analyse business requirements, prepare functional specifications, process flows and technical proposals, and assess effort, risk and priority.
  • System maintenance: coordinate the daily operation, version updates and functional maintenance of the corporate website and online store platform so that stability, security and performance targets are met.
  • System integration: design and manage data interfaces and API integration with back-office systems, logistics and payment services, and resolve data consistency and exception cases.
  • Cloud and infrastructure: manage cloud resources, content delivery and web protection, caching and web servers, databases and cache services, including configuration and capacity planning for peak campaign traffic.
  • Security and compliance: implement website security controls (account permissions, two-factor authentication, backup and restore drills), follow up security patches and ensure compliance with company policy.
  • Incident handling: act as the primary owner of technical incidents, covering rapid triage, restoration, root- cause analysis and post-incident reporting, with improvement proposals.
  • Release and quality management: define testing and release processes (including rollback arrangements), operate change management, and keep every release traceable and reversible.
  • Leadership and collaboration: guide and review the Analyst Programmer's designs and code, and manage the technical delivery of external service providers.

Skills

Leadership
Requirements analysis
Documentation
Communication
Technical lead
Bilingual (Cantonese/English)

Education

Bachelor's degree in CS/IT or related

Tools

Cloud platforms
Web servers
Relational databases
APIs
Caching technologies

Job description

N1 Solutions Limited in Hong Kong seeks an experienced Analyst Programmer to own the technical upkeep and continuous improvement of the corporate website and online store platform, including requirements analysis, solution design, system integration, release management and incident handling.

You will lead the Analyst Programmer in day-to-day development and operations, liaise with business units, maintain cloud resources, implement security controls, manage data interfaces, and guide external

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