Senior Product Manager, Subscriptions

Medium; Hongkong; Hybrid; HKD 1,000,000 - 1,250,000; Full time

Job summary

A leading cryptocurrency platform based in Hong Kong is seeking a Product Manager to oversee subscription initiatives and drive product success. The candidate will manage the strategy and performance metrics while collaborating with various teams. A strong technical background and experience in subscription management are essential. The role offers competitive salary, flexible working conditions, and a chance to work in a fast-paced environment.

Benefits

Competitive salary

Medical insurance

Attractive leave entitlement

Flexible work hours

Visa card provision

Qualifications

• Proven ability to manage subscription KPIs like LTV:CAC.
• Experience shipping and iterating on financial products.

Responsibilities

• Own strategy, P&L, and metrics for subscription offerings.
• Define and analyze A/B tests for conversion and retention.
• Create and maintain the team’s roadmap.

Skills

Management of subscription economics

Technical understanding of payment gateways

Data-informed work style

Collaboration with cross-functional teams

Passion for customer-facing products

Education

Bachelor's degree or equivalent experience

Tools

Stripe

Zuora

Job description

Our Product Management team drives product initiatives from inception through execution, makes impacts and launches products/features across our global footprint. We collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products.

Our Subscriptions team is focused on expanding recurring revenue streams and improving customer lifetime value by designing and launching compelling membership models, benefits, and payment experiences across our product ecosystem.

We are looking for Product Managers to drive product initiatives from inception through execution. This is a unique opportunity for someone with vision to architect and manage an industry‑changing platform. You will be able to drive impact and launch products/features across our global footprint. You will collaborate closely with engineers, designers, analysts, marketers, and other cross‑functional team members to ship remarkable features and products.

Job Responsibilities

• Own the end‑to‑end strategy, P&L, and success metrics for all subscription and membership offerings.
• Define, execute, and analyze A/B tests across pricing, feature gating, trial periods, and payment flows to continually improve conversion and retention metrics.
• Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.
• Design, test, and launch new tiered subscription models, promotional offers, and loyalty programs to drive enrollment and reduce churn.
• Analyze subscription performance data to identify growth opportunities and inform roadmap prioritization.
• Define features, write product specifications, facilitate user studies, manage the backlog, and ultimately ship products/features in a timely manner.

Job Requirements

• Proven ability to manage subscription economics, including defining KPIs like LTV:CAC and measuring the impact of pricing and feature changes.
• Strong technical understanding of payment gateways, recurring billing platforms (e.g., Stripe, Zuora), and integration requirements.
• A data‑informed work style, viewed through a compassionate lens of the user.
• A passion for building delightful customer‑facing products and experiences.
• Experience shipping and iterating on successful software or financial products at scale.
• The ability to collaborate well with designers, engineers, QA, marketing, compliance, growth.
• Bachelor’s degree or equivalent experience.
• Domain knowledge in the subscription economy, loyalty programs, or direct experience managing products with a significant recurring revenue component are preferred.

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.

Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.

Growth from within. We help to develop new skill‑sets that would impact the shaping of your personal and professional growth.

Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.

One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Benefits

Competitive salary

Medical insurance package with extended coverage to dependents

Attractive annual leave entitlement including: birthday, work anniversary

Work flexibility adoption. Flexi‑work hour and hybrid or remote set‑up

Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.

Work perks: visa card provided upon joining

Our benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com

Founded in 2016, Crypto.com serves more than 80 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™.

Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.

Please note that only shortlisted candidates will be contacted.