Senior Operations Risk Manager / Director *

Crédit Agricole SA; Hong Kong; On-site; HKD 1,000,000 - 1,800,000; Full time

Job summary

Crédit Agricole CIB in Hong Kong seeks an experienced OPC/ORM professional to manage operational risk for APAC & ME—overseeing level 2 controls, risk mapping, and reporting. You will coordinate with regional heads and local teams to ensure strong ORM practices and regulatory alignment.

The role is regional and based in Hong Kong, reporting to APAC COO and working with external offices on ORM matters. A strong background in post-trade operations and risk management is essential.

Qualifications

• Bachelor degree in Finance or Risks or equivalent.
• At least 10 years in post-trade operations, risk or control.
• English: fluent; French is a plus.
• Strong analytical, risk awareness and independence.

Responsibilities

• Elaborate an independent control plan addressing main operational risk areas.
• Adapt control plan to changes in organization, rules, and regulation.
• Perform defined controls, report anomalies, and define actions.
• Analyze incidents, challenge proposed actions, and monitor implementation.
• Conduct operational risk mapping with APAC RPC MRO, define KPIs.
• Pilot Level 1 and 2 controls via monitoring tools and reports.
• Act as Local Operational Risk Representative (ORR) for HK.
• Coordinate ORM matters regionally with COOs and teams.
• Represent the region with RPC MRO and ensure process consistency.

Skills

Independent work

Analytical skills

Organizational skills

Interpersonal skills

Risk awareness

Good communication

Judgment and alertness

Pro-activity

PC skills (Outlook, Word, Excel)

Education

Bachelor Degree or BSc in Finance/Risks

University degree in Finance/Risks

Tools

Outlook

Word

Excel

Job description

Business type

Types of Jobs - Operations

Job title

Contract type

Permanent Contract

Job summary

** This position will be under the Employee Referral Program in Hong Kong.

Summary

You will be in charge of the following and control of operational risk management for APAC & ME (Middle East) OPC processes.

The position is regional and based in Hong-Kong. You will report locally to the APAC & HKG COO (hierarchical link) and work closely with the regional Heads of Capital Markets Operations and Financing, Trade & Payment Operations for APAC & ME and at head office to Head of OPC ORM (functional link).

Key Responsibilities

As OPC/ORM in HK

• To elaborate an independent control plan (level 2.2 control) in order to take into account main operational risks areas
• To adapt the control plan and maintain its relevance depending on changes in the controlled environment in terms of organization, activities, internal rules, regulation…
• To perform the defined control, report the anomalies to management and define actions plans
• To analyse and investigate operational incidents reported, challenge actions plans proposed by OPC operational teams and follow implementation of actions plans
• To perform the operational risk mapping in relation with APAC RPC Operational Risk Management (MRO)
• To define and follow key risks indicators
• To pilot the level 1 and 2.1 controls through the permanent monitoring tool
• To elaborate various reports in order to highlight main issues, and elaborate / produce KPIs to monitor the operational risks environment on the perimeter
• To perform the role of Local Operational Risk Representative (ORR) for OPC in HK

As OPC/ORM as regional role (APAC & ME)

• To ensure the consistency of the Risk Control Self-Assessment (RCSA), the control plans and ORM processes within the region
• To maintain the awareness of the OPC staffs (i.e.: training)
• To coordinate the COOs and the operational teams about the ORM matters in the region (i.e.: regional governance, alignment of practices…),
• To represent the region in relationship with the local RPC MRO representatives

Operational losses, recommendations, compliance/regulatory impacts: tasks to be defined with MRO and LCO

Supplementary Information

In accordance with the Mandatory Reference Checking (MRC) Scheme implemented by the Hong Kong Monetary Authority (HKMA), a successful candidate for an In-Scope Position who has held a position with an In-Scope Institution in the past 7 years will be subject to a mandatory reference check. For more details, please refer to Mandatory Reference Checking Scheme Phase 2 | The Hong Kong Association of Banks .

Personal data provided by job applicants will be used strictly in accordance with the employer’s personal data policies, a copy of which will be provided immediately upon request.

Geographical area

Asia, Hong Kong

City

HONG KONG

Bachelor Degree / BSc Degree or equivalent

University Degree or equivalent in Finance/Risks

Level of minimal experience

11 years and more

Experience

At least 10 years' working experience in post-trade operations sector and/or in risks function and/or Control function

Required skills

• Ability to work independently and with various kind of interlocutors
• Good analytical, organizational and interpersonal skills
• Risk awareness (especially operational risk)
• Good knowledge of local compliance rules
• Rigorous and analytical
• Autonomy / Pro-activity
• Good communicator / Presentation skill
• Good judgment, alertness
• Versatile with PC tools and applications, e.g. Outlook, Word & Excel

Technical skills required

• Good knowledge of Banking products processed by OPC and of post-trade environment
• Need to be very rigorous in terms of analysing and reporting
• Excellent sense of urgency and prioritization; able to challenge OPC managers’ analysis
• Good knowledge of post-trade management and procedures

Languages

English speaking, reading and writing. French is a plus

General information

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Entity

About Crédit Agricole Corporate and Investment Bank (Crédit Agricole CIB)

Crédit Agricole CIB is the corporate and investment bank of the Crédit Agricole group, the 10th largest banking group in the world *.

We support major companies and financial institutions in their development and the financing of their projects.

As pioneers in responsible finance, social and environmental commitments are at the heart of our activities.

Joining our teams means working in a multicultural environment, both dynamic and stimulating, where you will contribute to developing a sustainable economy.

We support employees throughout their journey: you will develop your skills and access various mobility opportunities among the diversity of our businesses in more than 30 international locations.

Our culture is built on collaboration, innovation and openness, where everyone is valued and empowered.

By working every day in the interest of society, Crédit Agricole CIB aligns with the Group values committed to diversity and inclusion and placing people at the heart of all its transformations.

All our jobs are open to people with disabilities. We welcome applications from candidates of all backgrounds and experiences.

Ready to take part in our mission ?

*By balance sheet size - The Banker, Juillet 2025