Senior Client Success Associate

YipitData; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Benefits offered by this job

Competitive salary with commissions

Growth-focused culture

Equal opportunity employer

Job summary

YipitData in Hong Kong seeks an entrepreneurial APAC Client Strategy Associate to help our growing client base maximize the value of our data-driven research.

You will engage sophisticated investors, identify engagement opportunities, and expand relationships by mastering our products and investment narratives. Bring 2–5 years in finance or expert networks, fluent English and Mandarin, and a proactive, collaborative mindset to thrive in a fast-paced, ownership-driven culture.

Qualifications

• Professional fluency in English and Mandarin (oral and written).
• 2 to 5 years of experience in the expert network or financial industry.
• Genuine interest in data-powered products and financial markets.
• Resourceful, resilient and eager to learn with strong communication skills.
• Ability to clearly communicate complex ideas to diverse audiences.
• Strong judgment in handling varied client situations and communications.
• Sensitivity to clients’ needs and ability to build relationships.
• Capable of managing a high-touch, high-volume client base.
• Positive, self-starter and team-oriented mindset.

Responsibilities

• Drive value and grow user engagement for APAC clients.
• Become a trusted resource by ensuring clients maximize value from research.
• Develop mastery of products and investment narratives.
• Identify and execute expansion opportunities and risk-mitigation strategies.

Skills

English fluency

Mandarin fluency

Experience in finance/expert network

Client relationship management

Strong communication skills

Ability to articulate complex ideas

Judgment and decision making

Self-starter

Team player

High-touch, high-volume client care

Job description

About Us:

YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.

About Us:

YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.

Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.

We operate globally with offices in the US (NYC, Austin, Miami, Mountain View) APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.

What It’s Like to Work at YipitData:

YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.

Why Top Talent Chooses YipitData:

• Ownership That Matters: You’ll lead high-impact projects with real business outcomes
• Rapid Growth: We compress years of learning into months
• Merit Over Titles: Trust and responsibility are earned through execution, not tenure
• Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention

Who Thrives Here?

We hire sprinters, not coasters—people who:

• Choose growth over comfort
• Lead through challenges
• Are energized by high expectations

It’s not for everyone, and that’s intentional. If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.

About The Role:

We are looking for an entrepreneurial and motivated Client Strategy Associate to join our team and support our growing client base across the Asia Pacific market. You will become a core contributor of our team and help our clients maximize the value of our product offering.

As our APAC Client Strategy Associate, you will be interacting with some of the most sophisticated investors in the market to identify engagement opportunities, and cultivate meaningful client relationships by mastering various account management skills including, but not limited to:

• Finding new and creative ways to drive value and grow user engagement
• Becoming a trusted resource for our clients by ensuring they are getting the most value from our research
• Being experts on our products and the associated investment narratives
• Identifying and executing expansion opportunities, risk mitigation and engagement strategies

You Are Likely To Succeed, If:

• You have professional fluency (oral and written) in English and Mandarin
• Strong positive if you have 2 to 5 years of experience working in the expert network or financial industry
• You are a true believer of our data-powered product and have a genuine interest in the financial markets
• You are resourceful, resilient, excited to learn, and have strong oral and written communication - including great questioning skills
• You are effective at clearly communicating complex ideas to a wide range of audiences
• You are a master of judgment when handling a wide variety of client situations and communications
• You are sensitive to clients’ needs and can build strong relationships
• You can manage a high-touch, high-volume client base
• You are positive, a self-starter and a team player

What We Offer:

• Our compensation package includes highly competitive salary & commission plan
• Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary face-time, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust.
• To learn more about our culture and values, check out our page!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

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