Senior AI Developer

Manulife Insurance Malaysia; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

Manulife Asia is seeking an innovative AI Developer to join our Health AI Squad, based in Singapore/Hong Kong. You will design, develop, and deploy advanced AI solutions that strengthen our health ecosystem across Asia, focusing on Health AI capabilities and responsible GenAI initiatives.

Collaborate with data engineers to build Generative Health AI applications, leverage OpenAI services, and scale solutions across Asia.

Qualifications

• Advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or a related quantitative field.
• Minimum 3 years of experience applying data science to business problems with focus on Generative Health AI.
• Strong skills in statistical analysis, ML, and data manipulation to understand customers and scale globally.
• Proficiency in Python, R, or SQL; experience with GenAI orchestration packages like LangChain, LangGraph, ADK, CrewAI.

Responsibilities

• Collaborate with Data engineers and SMEs to prepare data for Generative AI solutions and scale globally using OpenAI services.
• Develop and implement advanced ML models to address complex business challenges with a GenAI focus.
• Gather requirements, design data models, and implement tailored AI solutions with stakeholders.
• Standardize processes and tools into best practices for data scientists and AI developers.
• Drive adoption of data and AI-driven solutions by influencing key stakeholders.
• Explore creative methods to source and utilize data for AI-driven solutions.
• Stay updated on AI/ML trends and leverage OpenAI services to enhance products and scale efforts.

Skills

Machine Learning

Data Science

Statistical Analysis

Python

R

SQL

Education

Advanced degree in Data Science or related quantitative field

Tools

LangChain

LangGraph

ADK

CrewAI

Azure

Databricks

Spark

Job description

We are looking for a driven and innovative AI Developer to join our Health AI Squad at Manulife Asia based in Singapore/Hong Kong. As part of our AI and Generative AI initiatives, you will play a pivotal role in designing, developing, and deploying advanced AI solutions that strengthen our health ecosystem across Asia. Your work will focus on building Health AI capabilities such as intelligent health insights, medical knowledge retrieval, personalized customer and advisor experiences, preventive health engagement, provider and clinical data understanding, and responsible GenAI solutions that support better health outcomes and more proactive customer care.

Position Responsibilities

• Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to understand source data and utilize large datasets to prepare and optimize data for building Generative AI solutions using Open AI services to enhance our products and services and scaling it globally.
• Develop and implement advanced machine learning models to address complex business challenges, leveraging various algorithms and techniques, with a specific emphasis on utilizing Open AI services for building Generative AI solutions.
• Work closely with partners to gather requirements, design data models, and implement tailored solutions.
• Standardize processes, techniques, and tools into best practices for other data scientists and AI developers.
• Drive the adoption of data and AI driven solutions by influencing and partnering with key stakeholders.
• Innovate and explore creative methods to source and utilize structured and unstructured data for building data and AI driven solutions.
• Stay updated on industry trends and advancements in AI/ML, with a specific focus on leveraging OpenAI services to continuously enhance our products and services and scaling efforts.

Required Qualifications

• An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field.
• Minimum of 3 years of experience utilizing data science to solve high-impact business problems, with a specific recent focus on building Generative Health AI applications
• Proficiency in statistical analysis, machine learning, and data manipulation techniques, particularly in the context of understanding customers and scaling globally.
• Strong programming skills in languages such as Python, R, or SQL, with experience in engineering and relevant GenAI orchestration packages like LangChain, LangGraph, ADK, CrewAI and more.
• Practical experience with big data processing frameworks and platforms such as Azure, Databricks, Spark, with a focus on leveraging these technologies for building and scaling Generative AI solutions using OpenAI services.
• Excellent communication skills – able to translate sophisticated data science concepts to technical and non-technical partners, specifically within the context of building Generative AI solutions using OpenAI services and scaling across Asia.
• Track record of implementing AI solutions into production with tangible business value, particularly related to Generative AI solutions.

What motivates you?

You obsess about customers, listen, engage and act for their benefit. You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. You thrive in teams and enjoy getting things done together. You take ownership and build solutions, focusing on what matters. You do what is right, work with integrity and speak up. You share your humanity, helping us build a diverse and inclusive work environment for everyone.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy‑related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Working Arrangement Hybrid

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspiring us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well‑being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions.

Recent awards include:

• 2024 Gallup Exceptional Workplace Award Winner
• Manulife Named one of Forbes World’s Best Employers
• 2023 Best Companies to Work for in Asia 2023
• We’ve been recognized as one of Canada’s Top 100 Employers (2024)
• Manulife included in Bloomberg’s 2023 Gender-Equality Index

To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.