Sales Associate - Hong Kong

Monocle; Hong Kong; On-site; HKD 83,000 - 152,000; Part time

Job summary

Monocle in Hong Kong's Wanchai shop is seeking a personable Sales Associate for a part-time position. You enjoy conversation and take pride in creating a welcoming space, helping customers discover items they will love.

You'll greet customers, learn the stories behind Monocle’s products to offer confident recommendations, and assist with merchandising and day-to-day shop tasks. Cantonese and English fluency is required, Mandarin a plus; weekend availability is expected.

Qualifications

• Experience in retail, especially with clothing or leather goods.
• Able to speak Cantonese and English.
• Comfortable with everyday computer tools.

Responsibilities

• Welcome customers and provide knowledgeable advice.
• Learn stories behind Monocle’s products to make recommendations.
• Help team meet sales goals while keeping the shop tidy.
• Support daily shop operations, including inventory and merchandising.
• Collaborate with colleagues to maintain high standards.

Skills

Customer service

Retail experience

Communication

Bilingual Cantonese/English

Tools

POS system

Inventory management

Job description

Sales Associate (Part-time/ Permanent) — Hong Kong

Wanchai shop 1 St Francis Yard

Monocle is looking for a personable Sales Associate to join our Wanchai shop. If you enjoy good conversation, have an eye for well-made products and take pride in creating a welcoming space, we would love to meet you.

Our shops bring the world of Monocle to life. Alongside the magazine, you’ll find a carefully selected mix of clothing, accessories and objects from around the world. You’ll get to know our customers, help them discover something that they will love and make every visit feel considered and enjoyable.

What you’ll do

• Welcome customers, start conversations and offer thoughtful, knowledgeable advice.
• Learn the stories behind Monocle’s products so that you can make recommendations with confidence.
• Help the team meet sales goals while keeping the shop looking its best.
• Support the day-to-day running of the shop, from keeping inventory and merchandising to opening and closing tasks.
• Work closely with colleagues to deliver the high standards our customers expect.

Who you are

You’re reliable, attentive to detail and comfortable taking initiative. You enjoy working with people, can stay organised while the shop is busy and are keen to learn. Experience in retail, particularly with clothing or leather goods, is welcome.

Confident speaking with customers in Cantonese and English; conversational Mandarin would be a strong advantage. You will also need to be comfortable using everyday computer tools and eligible to work in Hong Kong.

This is a part-time position for three days per week. We offer a flexible shift schedule but you must be available to work on weekends. Each shift runs from 11.00 to 19.00 with a flexible lunch break.