Network Operations Engineer

Quberesearchandtechnologies; Hong Kong; On-site; HKD 70,000 - 90,000; Full time

Benefits offered by this job

Healthy work-life balance initiatives

Professional development programs

Diversity and inclusion initiatives

Job summary

Qube Research & Technologies (QRT) is looking for a skilled Network Operations professional to manage and maintain their global network infrastructure. This role involves overseeing monitoring dashboards, resolving incidents, and ensuring network reliability and availability, particularly in complex environments such as low latency trading and HPC.

The ideal candidate will have extensive experience in network infrastructure metrics, troubleshooting, and automation, as well as strong collaboration skills within engineering teams. The position may require on-call work in the future, fostering a diverse and respectful workplace culture.

Qualifications

• Experience with low latency LAN, datacentre HPC, and WAN/internet/cloud connectivity.
• Ability to perform deep investigations in collaboration with vendors.
• Knowledge of network incident resolution and alert monitoring.

Responsibilities

• Oversee and develop monitoring dashboards to improve infrastructure observability.
• Run post-incident reviews to enhance availability and reliability.
• Automate BAU changes while collaborating with engineering teams.
• Perform trend analysis to identify potential issues in network services.
• Define SLOs for high availability of network infrastructure.
• Support network automation and associated tooling, including releases into production.

Skills

Monitoring and resolving incidents

Network troubleshooting

Infrastructure metrics collection

Cisco CCNP level knowledge

Tools

Splunk

Prometheus

Grafana

Ansible

CI/CD pipelines

GitOps practices

Job description

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

We are growing our capability to provide first class 24/7 operational support for our global network infrastructure. The successful candidate will join the Network Operations team within the global infrastructure function, responsible for managing and maintaining the QRT Network Infrastructure and Network Automation services. The team will be operating in various complex environments, including low latency trading, high performance computing, and global WAN technologies.

• Oversight and development of monitoring dashboards, responding proactively to alerts with appropriate level of priority. Taking responsibility for continuous improvement of alerting and the overall observability stack
• Running post incident reviews finding opportunities to improve the availability and reliability of our infrastructure offerings
• Delivery of BAU changes through automation wherever possible, working with trading desk, research and other infrastructure engineering teams in a highly collaborative manner
• Perform trend analysis using various data sources aiming to seek out potential issues, improve correlation and finding capacity concerns
• Defining SLOs to ensure the high availability of network services and infrastructure
• Provide considerable support of network automation and associated tooling such as CI/CD pipelines, orchestration, Ansible, Python, GitOps practices, amongst others
• Responsible for releasing into production environments by providing high quality reviews of merges and scheduled pushes of changes/features/capabilities

Your present skillset

• Experience monitoring and resolving incidents across:
  • Low Latency LAN: Multicast, BGP, PTP, FPGA, Layer 1 Switching
  • Datacentre HPC: VXLAN, EVPN, RoCEv2, Leaf/Spine Topology
  • WAN and Internet /cloud connectivity: MPLS, BGP
• Expert troubleshooting skills of network infrastructure and collaborating with vendor support teams when required to perform deep investigation
• Good knowledge of infrastructure metric collection and visualisation tooling such as Splunk, Prometheus and Grafana
• Clear networking knowledge at Cisco CCNP level either through demonstrable experience, or verifiable qualifications

On-Call and out of hours work will be a future requirement of this role.

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.