Multilingual Reception & Admin Support (Eng/Cantonese)

Goethe-Institut Hongkong; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

MPF

20 vacation days per year

5-day work week incl. Saturday

Job summary

Goethe-Institut Hongkong seeks a committed, service-oriented assistant for reception, course administration and administrative support in the language course department. This full-time 40-hour week role is a two-year fixed-term contract with the possibility of extension.

Responsibilities include greeting visitors, handling calls and emails, coordinating registrations and OSKA data, preparing classrooms, and supporting exams and book sales.

Qualifications

• Excellent command of English and Cantonese.
• Very good, proven German skills or willingness to acquire them outside working hours.
• Mandarin is an advantage.
• Strong service and customer orientation, friendly, professional demeanor.
• Proficiency in MS Office applications and willingness to learn the institute's administration system.

Responsibilities

• Provide information and advice to visitors; answer and forward phone calls; manage the general info email account.
• Supervise and monitor the reception and gallery.
• Coordinate transport orders with external companies, in consultation with administration.
• Order office supplies; book flights and hotels; host visitors; conduct research tasks.
• Basic initial consultation for language courses and exams.
• Support course registration, including enrollment, textbook sales, and payment processing.
• Maintain data in the OSKA administration system.
• Assist with course administration; coordinate and prepare classrooms; ensure exam security.

Skills

English & Cantonese fluency

German language willingness

MS Office proficiency

Organizational skills

Team player

Tools

MS Office Suite

OSKA administration system

Job description

Goethe-Institut Hongkong seeks a committed, service-oriented assistant for reception, course administration and administrative support in the language course department. This full-time 40-hour week role is a two-year fixed-term contract with the possibility of extension.

Responsibilities include greeting visitors, handling calls and emails, coordinating registrations and OSKA data, preparing classrooms, and supporting exams and book sales.