Manager/Senior Manager, AML & Fraud Risk Investigation

ELE Bank Limited; Hong Kong; On-site; HKD 1,000,000 - 1,400,000; Full time

Job summary

Airstar Bank, a digital bank in Hong Kong, seeks a Deputy MLRO to lead the Financial Crime Compliance investigation function. You will lead, coach, and develop a team of FCC investigators, allocate caseloads, and drive consistent investigation standards.

You will review alert-triggered cases across AML monitoring, sanctions screening, and fraud-monitoring. Responsibilities include end-to-end AML, fraud, and card-fraud investigations; liaising with HK regulators and internal stakeholders; policy

Qualifications

• 5+ years of relevant AML/FCC experience in financial services.

Responsibilities

• Lead, coach, and develop a team of FCC investigators; allocate caseloads and ensure quality assurance.
• Conduct end-to-end AML, fraud, and card-fraud investigations across various typologies.
• Communicate with HK regulators and internal stakeholders on investigation and reporting obligations.
• Develop and enhance AML/CFT and fraud risk policies, controls, and escalation frameworks.
• Deliver training on FCC, AML/CFT, and transaction monitoring.
• Lead FCC and fraud-risk projects from scoping to implementation and remediation.
• Exercise sound judgement in risk-based decision making in a dynamic environment.

Job description

Act as Deputy MLRO and lead the Financial Crime Compliance (FCC) investigation function.

Lead, coach, and develop a team of FCC investigators; allocate caseloads, conduct quality assurance reviews, provide timely feedback, and drive consistent investigation standards.

Review and investigate alert-triggered cases from AML transaction monitoring, sanctions screening, fraud-monitoring, and other financial-crime detection systems.

Conduct end-to-end AML, fraud, and card-fraud investigations, including suspected account takeover, stolen-card use, card-not-present fraud, merchant fraud, identity fraud, mule-account activity, and other payment-related fraud typologies.

Communicate and liaise effectively with the Joint Financial Intelligence Unit (JFIU), Anti-Deception Coordination Centre (ADCC), Hong Kong Monetary Authority (HKMA), law-enforcement agencies, and internal stakeholders on investigation, reporting, information requests, and fraud-related matters.

Develop, implement, review, and enhance AML/CFT, fraud-risk-management, card-fraud prevention, and investigation policies, procedures, controls, and escalation frameworks.

Deliver practical training and awareness sessions on FCC, AML/CFT, transaction monitoring, fraud risk, card fraud, red flags, investigation standards, and regulatory-reporting obligations.

Lead or support FCC and fraud-risk-management projects, including system implementation or enhancement, control reviews, thematic investigations, regulatory remediation, and process automation.

Demonstrate sound judgement, fast and flexible thinking, and an ability to make risk-based decisions in a dynamic and time-sensitive environment.

Handle ad-hoc tasks or projects as assigned by the Head of Financial Crime Compliance or Chief Compliance Officer.

Job Requirements

University degree in Law, Accountancy, Finance, Risk Management, Business Administration, or a related discipline preferred.

Holder of CAMLP, AAMLP, CAMS, or equivalent AML/FCC qualifications; CFE, fraud-risk-management, or payment/card-fraud-related certification is an advantage. CFE credentials are particularly relevant where the role includes fraud prevention, detection, and investigation responsibilities.

At least 5 years of relevant experience for the Manager level in AML transaction monitoring, financial-crime investigations, fraud investigations, and/or suspicious-transaction reporting within retail, commercial, corporate, digital, or payment-related banking environments.

Strong hands-on experience in investigating fraud cases, preferably including card fraud, card-not-present fraud, account takeover, identity fraud, payment fraud, scams, mule accounts, and related typologies.

Demonstrated experience leading, supervising, mentoring, or coaching an investigation, AML, fraud, risk, or operations team.

Solid knowledge of AML/CFT requirements, transaction-monitoring methodologies, suspicious-activity investigation, STR reporting, fraud typologies, and relevant Hong Kong regulatory expectations.

Strong analytical, investigative, critical-thinking, and problem-solving skills, with the ability to identify connections across complex transactions and make balanced, risk-based decisions. Analytical and critical thinking are central to fraud investigation and prevention work.

Excellent written and verbal communication, stakeholder-management, presentation, and report-writing skills, with the ability to explain complex FCC and fraud issues clearly to senior management, regulators, law enforcement, and non-specialist stakeholders.

Able to think quickly, flexibly, and creatively in response to evolving fraud patterns, urgent escalations, and changing regulatory or business requirements.

Proficiency in written and spoken English and Chinese; fluency in Putonghua is preferre

Airstar Bank is a digital bank in Hong Kong with Futu Group and Xiaomi Corporation as its key shareholders. The Bank upholds the virtue of financial inclusion and strives to become a "Bank for Everyone" by making cutting edge digital banking services accessible at our customers' fingertips. Airstar Bank has become a licensed bank under the Hong Kong Monetary Authority since May 9, 2019.

Airstar Bank is a digital bank in Hong Kong with Futu Group and Xiaomi Corporation as its key shareholders. The Bank upholds the virtue of financial inclusion and strives to become a "Bank for Everyone" by making cutting edge digital banking services accessible at our customers' fingertips. Airstar Bank has become a licensed bank under the Hong Kong Monetary Authority since May 9, 2019.

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