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Sun Life Financial is seeking a senior Business Architect to define and govern the future-state architecture for major policy administration projects. You will lead end-to-end design and integration across underwriting, claims, and servicing, ensuring alignment with programme objectives and governance outcomes.
You will influence stakeholders, manage complex decisions, and direct a team of analysts to deliver complete, traceable requirements across Peak3 and related systems.
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Define and govern the future-state business architecture for Project Panda and Project Lotus, aligning business capabilities, processes, operating model requirements and solution design with programme objectives. Lead assessment and rationalization of legacy policy administration capabilities, product configurations and business rules, determining what should be replicated, redesigned, simplified, consolidated or retired in Peak3. Direct end-to-end business process and integration design across Peak3, electronic point-of-sale and downstream applications to preserve required outputs, controls, workflows and operational outcomes. Lead and assure business analysis delivery across underwriting, policy administration, claims, servicing, billing, collections and product configuration, ensuring complete, consistent and traceable requirements. Influence business, technology and vendor stakeholders, resolve complex design decisions, and provide authoritative recommendations through design workshops and governance forums.
Bachelor's degree in Business, Insurance, Information Systems or a related discipline. Minimum 15 years of relevant experience in life insurance operations, policy administration, business architecture or core insurance transformation. Proven experience leading business architecture and design for large-scale core system transformation, managing complex integrations, and leading teams of Business Analysts or Business Architects. Direct experience with Ingenium or a comparable policy administration system is strongly preferred. No mandatory professional licence is required.
Job Category: Business Analysis - Process Posting End Date: 15/10/2026
At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.
We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant. There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.
With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sun Life Careers.