Le Labo – Lab Technician 香水顧問

Estee Lauder (Hong Kong) Ltd; Hong Kong; On-site; HKD 134,000 - 201,000; Full time

Job summary

Estee Lauder (Hong Kong) Ltd is seeking a frontline sales professional to drive fragrance and beauty product sales in our flagship stores. You will handle daily store operations, oversee inventory, and deliver expert fragrance consultations and product demonstrations to customers in a fast-paced retail environment.

Ideal candidates have at least 1 year of skincare/makeup/fragrance retail experience, with a cheerful, responsible attitude and the ability to communicate in English, Mandarin, and

Qualifications

• At least 1 year in skincare, makeup or fragrance retail.
• Strong sales and customer service attitude required.
• Knowledge of fragrance products is a plus.

Responsibilities

• Responsible for product sales, daily store operations and inventory management.
• Provide fragrance consultation and product demonstrations based on customer needs.
• Build and maintain relationships with customers and follow up on aftersales experience to boost loyalty.

Skills

Sales skills

Customer service

Fragrance knowledge

English

Cantonese

Mandarin

Teamwork

Store operations

Job description

• Responsible for product sales, daily store operations and inventory management.
• Understand customer needs and provide professional fragrance consultation and product demonstrations.
• Establish good relationships with customers, follow up on customers’ aftersales experience, enhance customers’ loyalty to Brand.
• More than 1 years working experience in skincare / makeup / fragrances retail experience.
• Priority will be given to candidates with basic knowledge in perfume or fragrances work related experience.
• Cheerful, active, with strong sense of responsibility and team spirit.
• Good sales skills and customer service attitude.
• Good command of written and spoken English and Chinese (Mandarin and Cantonese).

We are the global leader in prestige beauty — delighting consumers with transformative products and experiences, inspiring them to express their individual beauty through our high-touch offerings. We are a brand-led business and the only company focused solely on prestige makeup, skin care, fragrance and hair care with a diverse portfolio of 25+ brands sold in approximately 150 countries and territories. Infused throughout our organization is a passion for creativity and innovation — a desire to push the boundaries and invent the unexpected — as we continue the bold work of our founder Estée Lauder.