Investor Services Specialist

CSC Holdings Limited; Hong Kong; Híbrido; HKD 240.000 - 420.000; Jornada completa

Descripción de la vacante

CSC Holdings Limited in Hong Kong is seeking an Investor Services Specialist to support AML/KYC processes, FATCA/CRS compliance, and investor data management in a hybrid work setup.

You will liaise with clients, prepare KYC packs, review investments, payments, and settlements, and ensure regulatory adherence while collaborating with multiple teams. The role requires 2–7 years in investor services and a Business Administration degree, with fluency in English and Chinese including Mandarin.

Formación

• Degree holder in Business Administration or related discipline.
• Minimum 2-7 years investor services experience.
• Candidates with less experience will be considered for a more junior role.
• With KYC or Transfer Agency background is required.
• Proficiency in Microsoft Office suite, especially Word, Excel, PowerPoint.
• Excellent in both written and spoken English and Chinese, with conversational Mandarin.

Responsabilidades

• Perform AML/CFT including investor KYC and follow up on required KYC documents.
• Prepare investor KYC pack and update the checklist/system.
• Review FATCA/CRS indicia and documentation, and carry out validation.
• Prepare FATCA/CRS files and arrange reporting before deadlines.
• Oversee and review TA dealing activities including capital calls, distributions, transfers, subscriptions, redemptions, switches.
• Maintain investor register and static data in system.
• Prepare and issue investor statements, contract notes and manage distributions/dividends.
• Review and approve payments and settlements.
• Act as main contact with clients and investors on routine transactions and KYC matters.

Conocimientos

AML/KYC

FATCA/CRS

Investor services

Communication

English & Chinese

Mandarin

Educación

Business Administration degree

Herramientas

Microsoft Word

Microsoft Excel

PowerPoint

Descripción del empleo

Investor Services Specialist
Job Location - Hong Kong
Shift - Monday - Friday, 9.00am - 6.00pm
Work mode - Hybrid

Job duties:

• Performs AML/CFT including investor KYC and follow up with investor on required KYC documents including FATCA/CRS related forms/information
• Prepares investor KYC pack and update the checklist/system
• Performs FATCA/CRS Indicia and documentation review and carry out the validation and reasonableness check
• Prepares FATCA/CRS files and arrange respective reporting before regulatory deadlines
• Oversee and review TA dealing activities including capital calls, distributions, transfer, subscriptions, redemptions, switches
• Maintains and updates investor register and static data in system
• Prepares and issues investor statements, contract notes and manages distributions/dividends
• Review and approve payments and settlements
• Act as the key contact with clients and investors on routine transactionand KYC related matters
• Ensures strict compliance with CSC internal procedures and guidelines as well as the regulatory requirements
• Collaborates with other teams to understand client needs and provide solutions
• Participates in ad hoc projects assigned by your supervisor
• Degree holder in Business Administration or related discipline
• Minimum 2-7 years investor services experience
• Candidates with less experience will be considered for a more junior role
• With Know Your Customer ("KYC") or Transfer Agency background is required
• Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
• Excellent in both written and spoken English and Chinese, with conversational Mandarin
• Able to adapt in new challenges and with excellent communication skills
• Mature and stable, be willing to work under pressure

Technical skills, experience, and qualifications requirement

• Degree holder in Business Administration or related discipline
• Minimum 2-7 years investor services experience
• Candidates with less experience will be considered for a more junior role
• With Know Your Customer ("KYC") or Transfer Agency background is required
• Proficiency in Microsoft Office suite, especially WORD, EXCEL, PPT
• Excellent in both written and spoken English and Chinese, with conversational Mandarin
• Able to adapt in new challenges and with excellent communication skills
• Mature and stable, able and willing to work under pressure

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,