Health Services Associate - Pre-Approval Specialist

AIA Hong Kong and Macau; Hong Kong; On-site; HKD 201,000 - 312,000; Full time

Job summary

AIA Hong Kong and Macau is seeking candidates to join the pre-approval team, applying medical knowledge in life insurance context. Fresh graduates from health-related fields are welcomed and supported to develop professionally.

You will assess pre-approval requests with accuracy, document assessments, and uphold quality standards while meeting service levels. This entry role offers learning opportunities in a structured corporate setting.

Qualifications

• Fluent in English & Chinese, reading and typing Simplified and Traditional Chinese.
• Fresh graduates in Health Sciences or related disciplines encouraged to apply.
• Experience in medical industry or insurance claims processing is an advantage.

Responsibilities

• Process/assess pre-approval requests within the defined SLA.
• Document pre-approval assessments comprehensively for clarity and traceability.
• Perform other tasks as assigned to support department objectives.

Skills

Fluent in English & Chinese

Education

Health Sciences / Biomedical Sciences / Nursing / Pharmacy or related disciplines

Job description

AIA Hong Kong and Macau is seeking candidates to join the pre-approval team, applying medical knowledge in life insurance context. Fresh graduates from health-related fields are welcomed and supported to develop professionally.

You will assess pre-approval requests with accuracy, document assessments, and uphold quality standards while meeting service levels. This entry role offers learning opportunities in a structured corporate setting.