Field Application Engineer

Technoprobe Asia Pte Ltd; Hong Kong; On-site; HKD 289,000 - 468,000; Full time

Job summary

Technoprobe Asia Pte Ltd in Singapore (Ang Mo Kio) seeks an application support engineer to deliver technical solutions for probe cards to customers across Singapore and overseas. You will partner with sales to capture requirements and provide onsite support to resolve probe-related issues.

You will work with HQ to learn new products, support the full product lifecycle, and ensure RMA repairs before return.

Qualifications

• Degree, Diploma, or ITI in Electrical Engineering, Electronics Engineering, or a related discipline.
• Strong knowledge of electronic components and their applications.
• Demonstrated ability in analytical thinking and effective problem solving.
• Effective verbal and written communication skills, with the ability to clearly explain technical concepts to customers.
• Customer-focused, proactive, and equipped with a strong problem-solving mindset.
• Hands-on experience with PCBA-level components, connectors, wireless or electromechanical modules, and analog and digital applications is an added advantage.

Responsibilities

• Deliver application support and technical solutions for probe cards to customers across Singapore and overseas.
• Partner with the sales team to identify customer requirements and provide onsite support to resolve probe-related issues.
• Work closely with HQ counterparts to acquire knowledge of new products and technologies, and support customers in resolving probe card issues.
• Support customers throughout the full product development lifecycle, including evaluation, qualification, and mass production.
• Provide technical feedback to internal teams and ensure RMA probe cards undergo necessary repairs before being returned to customers.
• Work closely with customer product engineers to troubleshoot, validate, and ensure probe cards are production-ready.
• Participate in DOE projects at customer sites to enhance probe card testing performance.
• Coordinate with cross-functional teams, including HQ counterparts, to address diverse customer needs and ensure high customer satisfaction.

Skills

Analytical thinking

Problem solving

Effective communication

Customer focus

Electrical/electronics knowledge

Education

Electrical/Electronics engineering degree or diploma

Tools

PCBA knowledge

Job description

Job Description

• Deliver application support and technical solutions for probe cards to customers across Singapore and overseas.
• Partner with the sales team to identify customer requirements and provide onsite support to resolve probe-related issues.
• Work closely with HQ counterparts to acquire knowledge of new products and technologies, and support customers in resolving probe card issues.
• Support customers throughout the full product development lifecycle, including evaluation, qualification, and mass production.
• Provide technical feedback to internal teams and ensure RMA probe cards undergo necessary repairs before being returned to customers.
• Work closely with customer product engineers to troubleshoot, validate, and ensure probe cards are production-ready.
• Participate in DOE projects at customer sites to enhance probe card testing performance.
• Coordinate with cross-functional teams, including HQ counterparts, to address diverse customer needs and ensure high customer satisfaction.

Requirements & Qualifications

• Degree, Diploma, or ITI in Electrical Engineering, Electronics Engineering, or a related discipline.
• Strong knowledge of electronic components and their applications.
• Demonstrated ability in analytical thinking and effective problem solving.
• Effective verbal and written communication skills, with the ability to clearly explain technical concepts to customers.
• Customer-focused, proactive, and equipped with a strong problem-solving mindset.
• Hands-on experience with PCBA-level components, connectors, wireless or electromechanical modules, and analog and digital applications is an added advantage.

Workplace Location: Ang Mo Kio, Techplace 1 (easily accessible to public transport)