Facial Specialist & Client Care Expert

Xinlin Beauty Pte. Ltd.; Hong Kong; On-site; HKD 123,000 - 212,000; Full time

Job summary

Xinlin Beauty Pte. Ltd. in Hong Kong is seeking an experienced facial therapist to deliver expert facial treatments, support sales, and provide attentive client service in a fast-paced shop.

Under supervision, you will communicate procedures clearly, tailor treatments to each client, and work with the team to achieve high service standards, including weekends and holidays if required.

Qualifications

• Excellent customer service skills to create a comfortable client experience.
• Clear verbal explanations of treatment procedures.
• Sensitive to client needs and able to adapt to individual requirements.
• Ability to perform hands-on facial treatments with steady hands.
• Knowledge of beauty therapies and skin/body care products.

Responsibilities

• Deliver facial treatments using skilled hand techniques to meet client needs
• Achieve sales targets and maintain high service performance standards
• Adapt to fast-paced work conditions while maintaining passion for customer service
• Follow assigned work schedules, including weekends and public holidays
• Collaborate effectively with the shop manager and team members
• Provide client-centered service by understanding and responding to individual client needs
• Communicate clearly and effectively to explain treatment procedures to clients
• Maintain thoroughness and attention to detail in all treatments
• Apply knowledge of beauty therapies and skin and body care products to enhance client outcomes

Skills

Customer service

Verbal communication

Manual dexterity

Beauty therapies knowledge

Job description

Xinlin Beauty Pte. Ltd. in Hong Kong is seeking an experienced facial therapist to deliver expert facial treatments, support sales, and provide attentive client service in a fast-paced shop.

Under supervision, you will communicate procedures clearly, tailor treatments to each client, and work with the team to achieve high service standards, including weekends and holidays if required.