Director, Group Digital Platforms Delivery

FWD Group Management Holdings Limited

Hong Kong

On-site

HKD 2,000,000 - 3,000,000

Full time

10 days ago

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Job summary

FWD Group seeks a Director, Digital Platforms Delivery to lead the design, delivery and adoption of group digital platforms including FWD Cube. You will manage cross-market squads, balance innovation with reliability, and ensure scalable architectures.

The role requires deep full-stack experience, strong communication, and a track record of delivering mission-critical systems in an agile ITIL environment. Based in Hong Kong, you will drive end-to-end platform excellence across markets.

Qualifications

Degree in Computer Science or relevant field.
Broad technical experience and interest in cloud hosting, coding and delivery practices.
Experience managing development teams.
Experience in ITIL and agile processes.
Proven ability to implement or improve processes.
Solid software development experience in large-scale systems.
Excellent verbal and written communication.
Expertise in building secure, scalable RESTful web services.
Experience with agile methodologies, TDD and CI/CD.

Responsibilities

Lead end-to-end digital platform delivery across key markets.
Translate business priorities into delivery roadmaps and platform releases.
Oversee portfolio governance, risk, and budget adherence.
Drive agile delivery excellence with disciplined sprint planning and releases.
Ensure platforms are scalable, reliable and maintainable.
Coordinate design, development and deployment with business and tech teams.
Build and lead multi-disciplinary delivery organization across engineering, product, QA, and DevOps.
Coach senior engineering and delivery managers to raise technical acumen.

Skills

Agile leadership

Team management

Communication

Cloud hosting

API design

Education

Degree in Computer Science

Tools

AWS

GCP

Node.js

React.js

Java

Job description

About FWD Group

FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828. For more information, please visit www.fwd.com

Purpose

FWD’s Group Digital Team are responsible for designing and developing digital platforms for regional markets within FWD. The team builds new apps, services and features to drive business value. We are looking for a Full Stack Developer who is passionate to change the way people feel about insurance.

Director, Digital Platforms Delivery

The Director, Digital Platforms Delivery plays a pivotal role in driving the successful technical design, delivery, and adoption of FWD’s group digital platforms — including core agency, bancassurance, and customer-facing ecosystems FWD Cube, and other next-generation digital solutions. This role ensures the timely delivery of scalable, secure, and high-performance platforms across FWD’s markets, enabling local execution and consistent digital experiences. The Director will lead cross-market delivery squads, define platform delivery standards, and ensure the right balance between innovation, reliability, and speed-to-market.

Key Accountabilities

Lead end-to-end digital platform delivery for FWD Cube across key markets, ensuring alignment with Group’s Digital and technology strategy.
Translate business priorities into actionable digital delivery roadmaps and platform capability releases.
Oversee project portfolio governance, ensuring transparency, risk mitigation, and budget adherence.
Drive agile delivery excellence, ensuring squads are operating with disciplined sprint planning, velocity tracking, and iterative release management.
Ensure platforms are designed to support scalability, reliability and efficient maintainability
Ensure co-ordinated design, development and deployment plans with business functions and technology solutions delivery teams
Lead multiple cross-functional delivery teams practicing agile
Provide technology leadership and expertise when defining architectures and selecting tools and technologies
Ensure software development standards are defined and being followed
Mobile and server-side development
Build and lead a high-performing multi-disciplinary delivery organization spanning engineering, product, QA, and DevOps.
Coach and mentor senior engineering and delivery managers to elevate technical acumen and delivery discipline.
Promote a culture of accountability, innovation, and continuous improvement within the delivery community.

Qualifications / Experience

Degree in Computer Science or relevant degree
Broad technical experience and a deep interest in current and new technologies, cloud hosting, code development and delivery practices
Experienced at managing development team
Experience of acting within mature ITIL and agile processes.
A proven ability to implement and/or improve existing processes
Solid software development experience in large scale and mission critical system
Excellent verbal and written communication
Expertise in building secure, scalable RESTFul web services
Experience with agile development methodologies, Test Driven Development (TDD) and CI/CD

Knowledge & Technical Skills

12 years + of full stack software development experience

Familiarity with modern programming languages

Passionate about developing fast and reliable APIs

Interested in learning new coding languages

Experience in Node.JS, React JS, CSS, CSS3, JavaScript, HTML5, Java preferred AWS or GCP experiences are advantageous

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