Director, Digital & E‑Commerce — Greater China

Langham Hospitality Group; Hong Kong; On-site; HKD 1,800,000 - 2,700,000; Full time

Job summary

Langham Hospitality Group in Hong Kong seeks a senior leader to drive digital and e‑commerce strategy across Greater China. You will partner with the VP of Digital & E‑Commerce and VP of Sales & Marketing – Greater China to maximize direct bookings and regional performance.

You will oversee initiatives, collaborate with property teams, optimise conversion and CRM campaigns, and align with global commercial objectives to deliver sustainable growth in direct revenue.

Qualifications

• Degree in E‑Commerce, Digital Marketing or related field.
• 10+ years in E‑commerce for global brands, strategic vision.
• 6+ years in supervisory/managerial roles.
• Deep understanding of digital marketing trends and online consumer behaviour.
• Experience presenting to senior leadership and influencing decisions.
• Strong leadership, communication and analytical skills.

Responsibilities

• Direct and oversee digital and e-commerce strategy across Greater China.
• Lead regional initiatives to grow direct revenue and online performance.
• Partner with property E‑Commerce teams to optimize conversions and acquisition.
• Collaborate with global marketing partners to maximise ROI on digital activities.
• Support recruitment and succession planning for local E‑Commerce roles.
• Monitor regional performance and drive data-driven improvements.

Skills

Digital strategy

E-commerce growth

Leadership

Stakeholder management

Team leadership

Data-driven decision making

Education

Bachelor's degree in E-Commerce/Marketing

Tools

Google Analytics

SEO/SEM

CRM platforms

Job description

Langham Hospitality Group in Hong Kong seeks a senior leader to drive digital and e‑commerce strategy across Greater China. You will partner with the VP of Digital & E‑Commerce and VP of Sales & Marketing – Greater China to maximize direct bookings and regional performance.

You will oversee initiatives, collaborate with property teams, optimise conversion and CRM campaigns, and align with global commercial objectives to deliver sustainable growth in direct revenue.