Business Development Manager, SME & Growth

Airwallex; Hong Kong; On-site; HKD 900,000 - 1,300,000; Full time

Benefits offered by this job

Commission-based pay

Global exposure

Career growth

Job summary

Airwallex, a leading global payments platform, is hiring in Hong Kong for a senior sales role. You will own the full sales cycle from prospecting to close, drive new SME customer acquisition, and ensure seamless onboarding and revenue growth.

You will present and negotiate with multiple stakeholders, maintain CRM records, and contribute to forecast accuracy. Fluency in English and Cantonese, plus a proven track record in outbound sales, are essential; a commission-driven environment offers

Qualifications

• 4+ years of sales experience, preferably selling a technical/financial product.
• Excellent presentation, communication, and solution-selling skills.
• Ability to influence multiple decision-makers and stakeholders.

Responsibilities

• Be accountable for increasing revenue and new client acquisition.
• Own the full sales cycle and territory management from prospecting to close.
• Ensure best customer experience and onboarding for new customers, and manage the initial ramp-up period.
• Represent Airwallex at client meetings and events.
• Maintain a CRM-driven database with accurate forecasting and stakeholder updates.
• Deliver key outcomes and go the extra mile to achieve results.

Skills

Sales experience

Outbound sales

English & Cantonese

CRM proficiency

Negotiation

Presentation skills

Job description

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 250,000 businesses worldwide – including Brex, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 2,300 of the brightest and most innovative people in tech across 27 offices around the globe. Valued at US$11 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

Attributes We Value

We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role‑related expertise and sharp thinking, and you’re motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor.

You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end‑to‑end. You use AI to work smarter and solve problems faster. Here, you’ll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let’s build what’s next.

About the team:

Airwallex aspires to partner with the most ambitious businesses globally. The SME & Growth sales team is where this partnership begins. Your primary focus will be bringing on new SME customers and leveraging your skills in pitching, negotiating, and driving internal processes to set up our partnerships for success. We are looking for someone who has a passion for building relationships, selling, and negotiating, and a desire to revolutionise the way companies transact globally.
If you have a customer‑first mentality, are solution‑focused, obsessively curious about everything, and have the desire to make an impact and grow yourself, our market, and our customers, then you have found your calling. With the commission structure for this role, there is a significant upside for won opportunities. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Responsibilities:

• Be accountable for increasing revenue and new client acquisition.
• Owning the full sales cycle and territory management from prospecting to close.
• Ensure the best customer experience and onboarding process for new customers, and own the initial customer ramp‑up period.
• Representing Airwallex at client meetings and events
• Maintain a database of current and potential customers using our CRM system along with meticulous CRM usage and forecasting.
• You are success‑oriented and hold yourself accountable for delivering key outcomes
• You consistently "go the extra mile" in your work and are willing to do what needs to be done to achieve results.

Requirements:

• 4+ years of sales experience, preferably selling a technical / financial product, with a track record of top performance, in business development and outbound sales.
• Strong inside and outbound sales experience.
• You will have excellent presentation, communication, and solution‑selling skills (directly tailored to customer needs) and experience in identifying and influencing multiple key decision‑makers and stakeholders.
• Ability to understand complex technical requirements and craft solutions across multiple products.
• Proven ability to lead complex negotiations involving bespoke commercial agreements and multi‑product sales, progressing opportunities through a multi‑stage sales cycles.
• You display strong analytical skills and an organized way of working.
• Superior verbal and written communication skills in English and Cantonese

Applicant Safety Policy: Fraud and Third‑Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.