Busines Management Manager

Hang Seng Bank Ltd; Hong Kong Island; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Hang Seng Bank Limited in Hong Kong is seeking a strategic Business Management Manager to lead end-to-end initiatives in Commercial Banking,including events planning, workforce planning and operating model enhancements.

You will partner with senior stakeholders, drive productivity, manage staff development programs and ensure delivery of measurable results in a fast-paced environment.

Qualifications

• University degree in Business Management, Banking, Finance or a related discipline.
• Proven years of experience in banking industry with good understanding of commercial banking products.
• Strong attentiveness to detail, with ability to work independently and under pressure
• Proven end-to-end project delivery capability with a track record of driving initiatives to completion and deliver positive, measurable results. Capacity to work with and present to a variety of levels
• Good written and verbal communication skills
• Good knowledge of application software
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

Responsibilities

• Plan and execute staff or customer events. Manage end-to-end logistics including venue sourcing, supplier contracting, production, catering, accessibility, and on-the-day operations.
• Enhance customer relationship and loyalty by campaigns and events
• Provide business management support for Commercial Banking
• Support the workforce planning including headcount and expense budgeting to ensure these align with the Group’s directives
• Assist in the monitoring and driving changes on headcount resources by conducting productivity and structural review according to business needs
• Develop and recommend changes and improvements to operating models, procedures and practices
• Manage people development programs in areas such as MT program, talent development, performance management, etc. as well as snapshot follow-up

Skills

Attention to detail

Project delivery

Communication skills

Independent worker

Education

Bachelor's degree in Business/Finance

Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, Hang Seng offers opportunities, support and rewards that will take you further.

Strategic Change, Business Risk and Client Services

Hang Seng's Global Banking and Commercial Banking businesses provides a broad spectrum of financing solutions to large corporations and financial institutions. As a strategic financial partner to corporate customers, Hang Seng offers a comprehensive range of products and services including bilateral and syndication loans, project financing, property development financing, property investment loans, working capital financing, trade financing, cash management and treasury products. Our experienced and knowledgeable professionals understand the specific requirements of our customers and are committed to providing tailor‑made financial packages in their best interests.

We are currently seeking a high caliber professional to join our team as Business Management Manager.

• Plan and execute staff or customer events. Manage end-to-end logistics including venue sourcing, supplier contracting, production, catering, accessibility, and on-the-day operations.
• Enhance customer relationship and loyalty by campaigns and events
• Provide business management support for Commercial Banking
• Support the workforce planning including headcount and expense budgeting to ensure these align with the Group’s directives
• Assist in the monitoring and driving changes on headcount resources by conducting productivity and structural review according to business needs
• Develop and recommend changes and improvements to operating models, procedures and practices
• Manage people development programs in areas such as MT program, talent development, performance management, etc. as well as snapshot follow‑up

Requirements

• University degree in Business Management, Banking, Finance or a related discipline
• Proven years of experience in banking industry with good understanding of commercial banking products.
• Strong attentiveness to detail, with ability to work independently and under pressure
• Proven end-to-end project delivery capability with a track record of driving initiatives to completion and deliver positive, measurable results. Capacity to work with and present to a variety of levels
• Good written and verbal communication skills
• Good knowledge of application software
• Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.

You’ll achieve more when you join Hang Seng Bank Limited.

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Issued by Hang Seng Bank Limited

All information provided by applicants will be used only for recruitment purposes and will be used strictly in accordance with the Bank's personal data policies, a copy of which may be obtained by the applicant upon request. Unless otherwise instructed in writing by the applicant concerned, applicants may be considered for other suitable positions within the Bank and its related companies. The personal data of unsuccessful job applicants may be retained for a maximum of two years from the date when the job application is rejected and such data may be retained for a longer period if there is a subsisting reason that obliges the Bank to do so, after which the personal data will be destroyed.