Assistant Vice President, Corporate Customer Onboarding Support

Shanghai Commercial Bank Ltd; Hong Kong; On-site; HKD 800,000 - 1,100,000; Full time

Job summary

Shanghai Commercial Bank Ltd. seeks an experienced team lead to plan, develop, and direct customer onboarding monitoring and workflow implementations.

You will assist branches with KYC due diligence for onboarding, ensuring strict regulatory compliance and adherence to internal policies. The role involves reviewing corporate onboarding applications, high-risk customer approvals, and collaboration with Risk Monitoring, Branch Operations Support, and AML teams.

Qualifications

• Degree holder in Business Administration or relevant discipline preferred.
• Minimum 10 years of banking experience with at least 5 years in CDD and corporate account approvals for SME/corporate customers.
• Well-versed in HKMA AML requirements and risk assessments for corporate onboarding.
• Strong interpersonal and leadership skills; fluent in English and Chinese (Putonghua).

Responsibilities

• Review and approve corporate onboarding applications with CDD/EDD/AML compliance.
• Ensure high-risk customers obtain necessary approvals prior to account opening.
• Liaise with branches and Risk Management on onboarding issues and audits.
• Develop, maintain, and implement onboarding workflows and manuals.
• Perform UAT and support ad-hoc projects as assigned.

Education

Bachelor's degree in Business Administration

Tools

SQL

Macro

AI

MS Office

Job description

As a team lead, the job holder is mainly responsible for planning, developing and directing the implementation of customer onboarding monitoring and workflow, and assist the branches in conducting customer due diligence for onboarding customers under instruction of operations policies / guidelines and fully compliance with regulatory requirement and internal policies.

Major Responsibilities:

• Review and approve corporate onboarding applications, ensuring document completeness and strict compliance with CDD, EDD, and AML standards.
• Ensure all high-risk customers obtain the necessary approvals prior to account opening.
• Approve blacklist search alerts for both new and existing customers.
• Analyze account opening data to identify customer types and ownership structures, driving optimization of procedures and systems.
• Participate in targeted projects, including account opening system enhancements.
• Provide user requirements and advisory support to the Digital Transformation Department for remote account opening developments.
• Maintain strong relationships and regular communication with key stakeholders—including Customer Risk Monitoring & Control, Branch Operations Support, and Risk Management—on major corporate onboarding issues.
• Liaise with and resolve inquiries from branch staff, Branch Operations Support, Customer Risk Monitoring & Control, and auditors regarding corporate onboarding.
• Collaborate with branches, Branch Operations Support, and the AML Team to execute the client onboarding process.
• Develop, maintain, and implement operational manuals and workflows, updating procedures as necessary.
• Review updated circulars, perform gap analyses, modify existing workflows, and collaborate with branches to ensure operational alignment.
• Follow up on internal audit reviews, communicate findings to relevant branches, and report back to product owners.
• Conduct User Acceptance Testing (UAT) and execute ad-hoc tasks or special projects as assigned.
• Perform other tasks as assigned by supervisor

Requirements:

• Degree holder in Business Administration or relevant discipline preferred
• Professional qualification of AML/CFT, e.g. CAMLP / AAMLP, ACAMS is highly preferable
• Minimum 10 years of relevant experience in the banking sector, including at least 5 years of specialized experience in CDD and corporate account approval for SME and corporate customers
• Well-versed in HKMA’s AML requirements and risk assessments for corporate customer onboarding.
• Strong understanding of banking products, services, and operational procedures, as well as industry and regulatory standards.
• Knowledge of SQL, Macro, and AI an advantage.
• Strong interpersonal and leadership skills.
• Good command of spoken and written English and Chinese, including Putonghua.
• Proficient in MS Office applications, including Chinese word processing.

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## More Job Information

Job Function

• 銀行 · 金融服務 - 一般 · 其他

Location

• 九龍城

Employment Term

• 全職

Education

• 學士