Application Reliability Engineer

IO TECH SOLUTIONS LIMITED; Hong Kong; On-site; HKD 1,200,000 - 2,000,000; Full time

Job summary

IO TECH SOLUTIONS LIMITED is seeking a world-class Reliability Engineer to join a premier High-Frequency Trading firm. You will sit with traders and core engineers, engineering resiliency into ultra-low-latency systems and globally distributed clusters.

The role emphasizes proactive incident management, threat detection, and rapid recovery in a 24/7 environment. You will own the incident lifecycle, coordinate responders, and push teams to meet rigorous SLAs while maintaining observability and an

Qualifications

• Production Operations, SRE, NOC/Command Centre, or Trading Operations experience, ideally in HFT or latency-sensitive environments.
• Ability to coordinate major incidents and guide senior stakeholders to resolution.
• Strong monitoring and observability skills; define service levels and SLAs.
• Linux and networking fundamentals; read dashboards and logs to identify anomalies.
• Exposure to containerized, cloud-hosted, and bare-metal systems (Kubernetes, Docker, GCP) is highly desirable.

Responsibilities

• Proactive resilience: automate triage, alert enrichment, routing, and correlation to speed up first-line response.
• Own incident lifecycle: assess impact, assemble responders, and manage resolution under a global framework.
• Read symptoms quickly and stabilize systems using runbooks; escalate when needed.
• Coordinate handover across EMEA, AMER, and APAC within a unified incident standard.

Skills

Incident management

SRE

Linux

Networking

Monitoring

Tools

PagerDuty

Jira Service Management

Grafana

Prometheus

Log aggregation

Job description

The Opportunity

We are seeking a world-class Reliability Engineer to join a premier High-Frequency Trading (HFT) firm. In our world, we measure success in microseconds and nanoseconds. Downtime isn't just a ticket—it's a direct, measurable hit to P&L by the minute.

This is not a conventional "keeping the lights on" role. You will sit shoulder-to-shoulder with traders, quantitative researchers, and core systems engineers, acting as the critical linchpin that keeps the global trading engine firing on all cylinders. You won't just react to problems; you will actively engineer resiliency into the fabric of one of the fastest trading environments on the planet.

Why You'll Love This Role

• Massive P&L Impact: Your decisions directly protect (and unlock) millions in daily revenue. Every second of uptime you preserve is a tangible win for the firm.
• Elite Compensation: We pay at the top of the market to attract the best. Your base salary and performance-based bonuses reflect the critical nature of this role.
• Unmatched Autonomy: You own the room. As Incident Commander, your decisions hold authority—even when the call is filled with senior engineers, quants, or managing directors. You coordinate, delegate, and dictate the strategy.
• Cutting-Edge Complexity: Manage ultra-low-latency architectures, globally distributed Kubernetes clusters, and highly advanced observability stacks at a scale and speed that few firms can match.
• Zero Bureaucracy: We operate a flat structure. You have the standing to push back on development teams, infrastructure leads, or traders when operational standards slip.

What You Will Do

Proactive Resilience:

• Automate the repetitive parts of triage (alert enrichment, routing, and correlation) so your first-line responders are 10x faster.
• Obsess over monitoring gaps. If it can't be observed, it can't be traded. You will define service levels and push teams to meet rigorous SLAs.

Command the Response:

• Take full control when things break. You assess the impact, assemble the right responders, and run the entire incident lifecycle under our Global Incident Management framework.
• Use your deep technical breadth (Linux, Networking, Logs) to read symptoms instantly, stabilize systems using runbooks, and escalat cleanly when issues exceed documented steps.

Global Ownership:

• Seamlessly hand over between EMEA, AMER, and APAC under one unified incident standard. You are part of a 24/7 elite global force.

What You Need to Succeed

• Proven Experience: Background in Production Operations, SRE, NOC/Command Centre, or Trading Operations—ideally within HFT, financial services, or other extreme latency-sensitive environments.
• Command Presence: A track record of coordinating major incidents. You aren't afraid to take the microphone and guide a room of senior stakeholders toward resolution.
• Elite Triage Skills: You cut through assumptions under pressure. You know when to push forward and exactly when to pull in a specialist.
• Technical Breadth (Not Just Depth): You are dangerous enough across all domains (Apps, Infrastructure, Data, Connectivity) to be useful everywhere.
• Solid Fundamentals: Strong Linux and networking knowledge. You can read a dashboard, parse a log file, and spot the anomaly in seconds.
• Tooling Mastery: Hands‑on with PagerDuty, Jira Service Management, Grafana, Prometheus, and log aggregation tools.
• Automation Mindset: Scripting proficiency (Python preferred; Bash/Go are a bonus) applied to operational workflows—not just product code.
• Bonus: Exposure to containerized, cloud-hosted, and bare-metal production systems (Kubernetes, Docker, GCP) is highly desirable.