Administrative Assistant

aia; Hong Kong; On-site; HKD 201,000 - 290,000; Full time

Job summary

AIA in Hong Kong seeks a proactive administrator/marketing support to promote and maintain our brand image via sponsorships and coordination with marketing functions.

This role contributes to delivering reliable customer outcomes by embedding a customer-first mindset, understanding customer needs, and working across teams to enhance the customer journey—both directly and indirectly. You will provide on-site support for corporate events and assist in preparing materials and timelines.

Qualifications

• Bachelor’s degree or above is required.
• Experience in administration or marketing, especially meeting and event management.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong interpersonal and communication skills.
• Strong analytical and problem-solving abilities.
• Proficiency in English and Chinese (written and spoken).
• Proficiency in Excel and PowerPoint.

Responsibilities

• Manage departmental administrative activities including event/meeting organization and office logistics.
• Consolidate reports for Customer and Marketing governance and assist in budget exercises.
• Assist in arranging cross-functional internal affairs coordination such as awards, summits and conferences.
• Provide pre- and on-site support for corporate events and occasions.
• Support preparation of meeting materials and align with participants on agenda and timeline.
• Ensure rollout of standards across Customer and Marketing to other business units.
• Assist in collecting information to support decision making on project prioritization and implementation; track status, risks and issues.

Skills

Event management

Administration

Budget coordination

Stakeholder communication

Excel

PowerPoint

English & Chinese (bilingual)

Education

Bachelor’s degree or above

Tools

Excel

PowerPoint

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business.

Sound like you? Then read on.

About the Role

Responsible for promoting and maintaining AIA brand image via sponsorship and coordination with other marketing functions.

This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey—both directly and indirectly.

Roles and Responsibilities:

• Manage departmental administrative activities including departmental event/meeting organization, office logistics maintenance & support.
• Accountable for consolidating reports of Customer and Marketing department governance (including risk and control) and assisting in annual budget exercise.
• Assist in arranging cross-functional internal affairs coordination such as corporate awards, summits and conferences.
• Provide pre and on-site support for corporate occasion and events.
• Support preparation of meeting materials, align with participants / stakeholders on the presentation agenda and timeline.
• Provide support in rolling down required standards of Customer and Marketing department to other business units.
• Assist in collecting information required to support decision making on project prioritization and implementation. Track and consolidate project status, risk and issue

Minimum Job Requirements:

• Bachelor’s degree or above.
• At least two years of administration or marketing experience, preferably involving in meeting and event management.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Strong analytical skills and an innovative approach to problem-solving.
• Proficiency in Microsoft Excel and PowerPoint.
• Proficiency in written and spoken English and Chinese.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.