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Amazon Web Services (AWS) is looking to hire a highly motivated, customer-obsessed professional to provide hands‑on support to our Data Center Infrastructure Operations team across the Greater Western London Cluster. (Data Center Security Manager).

As a DSM, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and programs, as well as assuring audit compliance with AWS policies and procedures.

Responsibility:

• Direct and manage contract guard force to run daily data center operations.
• Handle site security incidents, escalations or any other security related issues.
• Provide after-hours on‑call management support and participate in emergent, large‑scale event response when needed.
• Participate in re‑occurring data center security audits and reviews.
• Execute established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
• Provide input on, and may develop security methodologies, policies and procedures.
• Write reports and communicate with management on the status of physical security operations.
• Oversee new security construction or retrofit projects.
• Manage the security P&L for assigned site(s), assist management with financial analysis and contribute to financial decisions for security requirements.
• Collaborate with other teams to protect AWS Data Center personnel, information and assets.

We encourage candidates from all backgrounds to apply as we focus on talented people who are motivated to learn and be successful in our growing industry. The successful applicant will receive comprehensive onboard training as well as continuous support from a local and regional security team. You will also have opportunities to collaborate and engage with various teams across the globe.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

• Ability to walk a facility and observe security gaps in physical barriers, security officer procedure, policies, surveillance equipment, and alarm points
• Drive campaigns to reduce nuisance alarms
• Experience with workflow ticketing and extraction of performance metrics
• Investigate accidents, thefts, disturbances, discrepancies
• Oversee physical security sub contractors that provide guards, electronic security systems, door construction, door repair, fencing, and access controls
• Distill overarching security strategy into daily tactics to reach management goals
• Oversee security construction projects
• Teach others the proper security processes and methods

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating – that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

• Bachelor’s degree or equivalent, or experience in relevant industries such as law, customer service, investigations or project management
• Experience with Microsoft Office including Outlook, Word, and Excel
• Experience in English-language communication skills, both written and verbal
• Experience analyzing data to make business decisions
• At least 08+ years experience with physical security best practices which includes the application of physical security systems, investigation techniques and management of contract security guards.
• Associate’s degree or above, or ASIS and relevant certifications in physical certification.

• Member of professional bodies like ASIS, OSAC or CSyP.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of your candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.