Jobs in Gloucester, United Kingdom
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Job summary
A leading technology retailer in Gloucester is looking for a dedicated team member to enhance customer experience by selling technical products and providing clear product explanations. The role involves engaging with customers, ensuring satisfaction, and exceeding their expectations. Candidates should have experience in retail and a good understanding of technical products. Employee benefits include staff discounts, healthcare plans, and role-specific training.
Benefits
Qualifications
- Experience in selling technical products to customers.
- Experience in a retail customer service environment.
- Practical knowledge of the product range.
Responsibilities
- Deliver a great customer experience.
- Explain technical equipment clearly.
- Work towards achieving commercial targets.
Skills
- Youll be joining a small team of between 4 6 members of staff
- Youll be committed to delivering a great customer experience
- You’ll be working up to 27 hours per week
- Youll be explaining technical equipment in an understandable manner
- Youll be committed to offering honest advice and building a rapport with customers
- Youll ensure that you exceed our customers expectations and reassure them when they’re bewildered by choice
- You’ll be working as part of the team to achieve commercial targets
- Youll have previous experience in selling technical products to customers
- Youll have experience in a retail customer service orientated environment
- Youll have previous experience in dealing with customers
- Youll have practical experience/knowledge of some or all of our product range
- Youll possess strong accuracy and numeracy skills
- Youll possess basic computer literacy
- Youll be self‑motivated and have a can‑do attitude
- Staff Discounts
- Healthcare Cash plans
- A company pension scheme
- Life Cover
- Employee Assistance Programme
- Role specific training and development
- Proactive promotion of internal candidates
- Paid Breaks
- Free Tea & Coffee
Machine Mart is the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers. With stores nationwide and over 40 years in business, we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website: www.machinemart.co.uk.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.