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Senior Operations Leader – Logistics Excellence & Data-Driven Impact
Job summary
A leading logistics firm in Birmingham is seeking a Senior Operations Manager to drive performance and enhance customer service. This pivotal role involves overseeing operations, managing teams, and ensuring compliance with industry standards. The ideal candidate will have experience in logistics management, strong customer relations, and a commitment to operational excellence. The position offers 33 days of annual leave and a generous pension scheme.
Benefits
Qualifications
- Management experience in Logistics or Transport operations.
- Contract Management experience is desirable.
- Experience working in a unionized environment.
Responsibilities
- Ensure contractual SLAs are met and customer requirements fulfilled.
- Lead and manage operational and administration teams.
- Identify new business opportunities.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.