Field Service Engineer à United States

As the Mechanical Engineer, you will be part of the EMEA Mechanical Engineering Team, based in the UK, providing support to regional engineering teams in the construction, commissioning, management and operation of their mechanical and cooling infrastructures. You will provide consistent regular reporting of the condition and efficiency of the countries mechanical and cooling systems, identifying any areas for improvement, whilst identifying and planning improvement projects and regional update on progress. You will review and approve the technical aspects of high-risk changes and incident reports, provide support to countries during incidents and will lead any follow up investigation and analysis as required.

• Assist the regional team in defining and implementing the Tech-Ops standards and ensure that the mechanical infrastructure is effectively maintained and optimized
• Keeps up to date with data center developments in terms of new technology in close co-operation with our suppliers and maintenance providers
• Develop realistic plans, set goals, align plans with Tech-Ops objectives and coordinate with others team members
• Regularly review and develop commissioning procedures including subcontractors
• Conduct meetings regarding the operational performance of the mechanical infrastructure and provide regular updates to the Stakeholders
• Instruct regional personnel also in the mechanical & cooling infrastructure in close collaboration with the training department
• Carry out Scenario training for the site team with a view to continuous improvement
• Be part of the EMEA call out team as required, including travel to support sites in mainland Europe
• Carry out reviews and comment on designs of complex mechanical infrastructures (including interdependencies with other disciplines such as electrical, controls, and fire/life safety)

• Several years of experience working in mission critical mechanical environment within a large company, IT/Telecoms industry preferred
• Several years of experience in leading a technical management function
• Industry or manufacturer training in HVAC, (including, but not limited to) cooling systems, evaporative cooling, pumps, pressure systems
• Subject matter experts understanding of operational and maintenance governance principles
• Awareness of Root Cause Analysis management frameworks highly desirable
• Proficient in English language both written and verbal
• A strategic thinking individual with a structured and target-oriented approach
• Demonstrable skills in technical management, and collaboration
• Outstanding relationship-builder and communicator, both internally and externally
• Ability to work in multinational, interdisciplinary and culturally diverse teams

• An agile company culture with short decision-making paths and plenty of opportunities to show personal initiative
• Flexible working time models and mobile working (depending on your role)
• Allowance for the use of public transport and job bikes
• Allowance for the use of health and wellness
• Individual training and development opportunities
• Numerous other additional benefits such as birthday vouchers, employee advisory program, employee referral scheme, lunch allowance, company events, etc.

About the Global Data Centers division of NTT DATA

NTT Global Data Centers is ranked as one of the top three leaders worldwide by IDC in their Colocation and Interconnection Services MarketScape, spanning more than 20 countries and regions including North America, Europe, Africa, India and APAC.

Working at NTT Global Data Centers

At NTT Global Data Centers, we stand as one of the largest data center providers, dedicated to powering the digital infrastructure of tomorrow. Innovation is in our DNA. We thrive on pushing boundaries, exploring new possibilities, and embracing emerging technologies to continuously ensuring that every interaction, every solution, and every outcome exceeds our clients expectations. Our values are the guiding principles that shape our culture, define our identity, and propel us forward as one of the industry leaders.

Interested in becoming part of an agile international team and actively shaping the digital infrastructure of tomorrow?

Join our team by submitting your application today!