Entertainment jobs in United Kingdom

The Royal International Air Tattoo has been running for over 50 years and is staged in support of the Royal Air Force Charitable Trust. The Royal Air Force Charitable Trust’s vision is to ignite the passion for aviation and space, and inspire young minds upwards. Empowering them with the knowledge, skills, inclusive opportunities and experiences to aspire and pursue a rewarding and innovative career in the field of aerospace.

This is a new role in a revamped department at the heart of the largest airshow in the world. An exciting time to join, you will have the freedom to develop the role and make your mark. Supporting the Head of Business Development and Customer Engagement, you will co‑curate and deliver an immersive first‑class customer experience across the showground.

Directly responsible for key show floor elements, you will drive the teams that bring RIAT to life. A highly experienced event project lead, you have an astute eye for the detail, proactive can‑do solution‑oriented mindset and a love for nothing more than creating mind‑blowing immersive experiences.

• Responsible for management of all branded graphics and printing on the RIAT showground. Capturing the print and signage requirements from all departments including wayfinding, showground theming and sponsor branding, you will ensure effective supplier management, cost control and budget allocation, artwork signoff and seamless implementation onto the showground.
• Lead the end‑to‑end procurement and seamless implementation of retail traders and activity providers from procurement, contracting and invoicing, coordination of all operational requirements with other departments across the company, ensuring seamless implementation on the showground and that all commercial targets are met or exceeded.
• Support the Head of Business Development and Customer Engagement in the direct sales of third‑party retail trading and sponsorship opportunities across the showground to meet our department objectives and our budgets.
• Support the Head of Business Development and Customer Engagement in the development and delivery of the themed areas and ensuring smooth coordination of catering concessions and other independent traders across the showground.
• Support the Head of Business Development and Customer Engagement in the seamless and efficient delivery of key customer engagement touchpoints including Customer Entry Points and Fast Track locations, Official Camping and Evening Entertainment programmes.
• Support the Head of Business Development in the recruiting, training and managing temporary staff and volunteers for the respective Customer Engagement teams.
• Liaising with Ground Operations and Air Operations on the planning, delivery and review of consumer‑related activities to ensure we achieve safety criteria, high standards of customer service, efficient phasing of activities across the event space.
• Liaising with Marketing on the customer communications and operational messaging ensuring all website content and customer emails are accurate and on brand.
• Also responsible for some or all these functions at other RAFCTE events as required.
• Responsible for ensuring the showground activities under their management comply with RAFCTE sustainability requirements.

• ‘A Level’ standard of education or equivalent experience (essential)
• A significant track record of managing and delivering outdoor events or exhibitions (essential)
• Experience in sales of concession opportunities to third parties and successfully negotiating relevant contracts (essential)
• Budget management (essential)

• IT literate (essential)
• Account and stakeholder management (essential)
• Working with volunteers (desirable)

• Sales and marketing (essential)
• Organisation and time management (essential)
• Ability to work under pressure and to tight deadlines effectively (essential)
• Strong collaboration skills across departments and with clients (essential)
• Accuracy and attention to detail (essential)
• Negotiating effectively (essential)
• Leadership and motivational abilities (essential)
• Effective written and verbal communication abilities (essential)

• Able to manage pressure and conflicting demands (essential)
• Commercially minded (essential)
• Flexible and pragmatic approach and proactively resolves issues and offers alternative solutions (essential)
• Team player (essential)
• Commitment to excellence (essential)
• Customer service orientated (essential)
• Ambition to succeed (essential)
• Puts safety first (essential)
• Personable (essential)
• Confident (essential)

A competitive salary is accompanied by pension, private healthcare and 4x life assurance, we also hold staff wellbeing and social events throughout the year. You will also be given two complimentary tickets to The Royal International Air Tattoo and a staff discount of 50% for an additional six.

In order to apply, please submit a comprehensive CV along with a covering letter which sets out your interests in the role and encapsulates the aspects of your experience. Closing date 30th November 2025