Entertainment jobs in United Kingdom

Are you looking for your next Ticketing role?

Want to work for a company named in The Sunday Times Best Places to Work?

AEG Presents is the team behind world‑class tours, festivals, and venues across Europe.

We’re looking for a Senior Ticketing Manager (12‑month maternity contract) to lead our Tour Ticketing team and ensure every show — from intimate club gigs to stadium spectacles — runs seamlessly.

This is your chance to play a key role in ticketing strategy, team leadership, and delivering unforgettable experiences for fans.

• Manage the Tour Ticketing team, overseeing all AEG Presents shows from clubs to stadiums
• Support the Head of Ticketing in developing and refining departmental processes
• Assist with recruitment, onboarding, and training of new team members

• Prepare events for on‑sale: price scaling, manifest creation, approvals, and distribution of event details
• Coordinate fan club and agent pre‑sales, and confirm shows with venues and ticket agents
• Provide sales maps and recommendations to optimise unsold seats and ensure venues look perfect for artists
• Manage distressed ticket distribution when needed

• Work with the team to maximise show revenue through flexing, scaling, and holds management
• Attend events as requested, delivering first‑class on‑site customer service
• Prepare advance box office settlements and reconcile accounts on event dates

• Relevant experience from a ticketing background within entertainment
• Proven and experienced people manager with strong leadership skills
• Highly organised with exceptional and effective communication skills
• Proven ability to multi‑task, prioritise, and stay flexible in a fast‑paced, high‑pressure environment
• Solutions‑oriented with strong problem‑solving skills and ability to handle challenges as they arise
• Self‑motivated and proactive, with a track record of taking initiative

At AEG Presents, we don’t just sell tickets — we create moments that fans remember forever. If you’re passionate about live music, thrive in a fast‑paced environment, and want to lead a team that makes magic happen, we’d love to hear from you.

We’ll give you a thorough induction on how we work at AEG. Our induction and onboarding programme is a great way to meet other new starters and to learn about our culture and values. We will give you training in our systems, policies, and procedures so that you’ll be set up for success. From the moment new employees join us, they’re welcomed with open arms and a plethora of exciting perks. Not only can they choose a free show and climb The O2, but we also ensure that our employees are continuously engaged and rewarded throughout their journey with us.

We offer flexible start and end times and currently work onsite 4 days a week and 1 day remotely. We are also open to and welcome flexible working conversations.

Why not find out why our employees love working here: https://aegeurope.com/life-at-aeg/

You can find out more about our benefits here: https://aegeurope.earcu.com/jobs/benefits/

We empower and trust our people to do the right thing. We go the extra mile, for our customers and each other, every time. We are always open to new ideas and respect all perspectives. We support and bring out the best in each other. We really value our people and inspire them to be the best in class, always!

We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please let us know.

We know that diverse teams make the strongest teams. That’s why we actively encourage people from all backgrounds, experiences, and perspectives to apply.

If this role excites you but you’re wondering whether you meet every single requirement – don’t hold back. If you’ve got most of what we’re looking for and you’re passionate about what we do, we’d love to hear from you. You might be exactly who we need, in this role or another.

Because at AEG Europe, we believe that the best ideas come from the most inclusive teams – and we’re building a workplace where everyone can thrive.

• Senior Ticketing Manager - Touring Nov 2025 FINAL.pdf (57.00 KB)