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Service Design Business Analyst — Hybrid (London)
Job summary
A staffing agency for creative roles is looking for a Business Analyst to support a dedicated workstream in a hybrid environment. The role involves translating service and experience direction into structured requirements, facilitating collaboration across teams, and maintaining delivery flow. Ideal candidates will have a strong background in business analysis and the ability to articulate complex logic, along with a preference for working in familiar teams.
Qualifications
- Strong experience in business analysis within creative teams.
- Ability to articulate flow logic and requirements clearly.
- Experience in multidisciplinary digital or service design teams.
Responsibilities
- Support a dedicated workstream within a cross-functional pod.
- Translate service and experience direction into user stories.
- Facilitate alignment across service designers and product teams.
- Help maintain pod cohesion and delivery flow.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.