Customer Service Adviser jobs in United Kingdom

Location: South Wales

Salary: £41,000 rising to £45,000 + Shift Allowance + Premium Overtime + Bonuses

Hours: Monday to Friday - 3-Shift Pattern (Earlies / Afternoons / Nights)

Contract: Full Time, Permanent

Adeptus are proud to partner with a leading international FMCG manufacturer, recently recognised as a “Great Place to Work” — the only manufacturer in Wales to earn this award!

This is a modern, high-technology engineering environment offering real opportunity for growth, training, and long-term progression. You'll work alongside a skilled maintenance team, gain exposure to advanced automation systems, and receive ongoing OEM training both in the UK and abroad.

We're now seeking two Electrical Maintenance Technicians to join the team as the business continues to expand.

• Starting salary: circa £41,000 (including shift allowance)
• Progression: Up to £45,000 (inc. shift allowance) with development and performance
• Bonuses: Welcome Bonus + Annual Performance Bonus
• Benefits: Premium rate overtime, Life Assurance, Pension, Free Parking
• Training: Ongoing development and progression to Level 2 and Level 3 Engineer

As an Electrical Maintenance Technician, you'll play a key role in ensuring equipment reliability and uptime across fast-paced production lines.

Key responsibilities include:

• Reactive Maintenance: Respond quickly to breakdowns and diagnose electrical faults.
• Planned Preventative Maintenance (PPM): Carry out scheduled maintenance to maximise equipment reliability.
• Equipment Support: Assist with installation, modification, and improvement of electrical systems.
• Continuous Improvement: Work collaboratively with production teams to enhance safety, efficiency, and performance.
• Team Collaboration: Support, train, and coach operators to reduce downtime.

We're open to candidates with a range of experience — whether you're already an established Maintenance Technician or an ambitious engineer ready to take the next step.

• NVQ Level 3 (or equivalent) in an Electrical Engineering discipline
• Hands‑on electrical experience with fault finding and maintenance
• Background in a production or manufacturing environment
• Proactive, hands‑on approach with strong problem‑solving skills

• FMCG or high-speed manufacturing experience
• Exposure to mechanical systems

Interested? If you're looking to develop your career in electrical maintenance with a globally respected manufacturer that invests heavily in its people — apply today.