Collection jobs in United States

This role is based in our 240 Blackfriars office.

42000 OTE - Uncapped

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business we want to hear from you!

Are you passionate about sales and looking for a role with global impact Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering world-class events conferences and training solutions across a range of industries including Finance Pharma Maritime Marketing Legal and Tax.

In this exciting role you will sell delegate places on our extensive portfolio of global events both in-person and digital. These include large-scale conferences exhibitions trade shows training seminars and hybrid events allowing you to engage with clients across the world. You will advise customers on the most suitable options from our diverse range of products ensuring their needs are met and identifying opportunities to cross-sell for future business growth.

• You will be generating revenue by selling delegate places for large-scale events conferences and training courses.
• You will be identifying cross-selling opportunities within our portfolio offering clients tailored solutions in various sectors.
• You will be supporting the sales efforts by ensuring timely revenue collection and following up on leads.
• This is a telesales position so dialing and calling clients is key! You will be set KPIs and call rate targets by the Head of Sales and Global Revenue Director. Approx this will be 100 dials per day.
• You will be collaborating closely with Informa Connects production sales and marketing teams to ensure sales activities align with wider business goals.

• Full and extensive training into the world of events and sales.
• Competitive commission schemes.
• Opportunities for global travel on occasions to attend and support our events.
• A dynamic hybrid working environment from our Blackfriars Offices.
• The chance to work with a collaborative team in an international company.

• A proactive resourceful individual with exceptional organisational skills.
• Strong communication skills with a customer-focused approach.
• Someone who is comfortable cold calling as this is a telephone based position.
• Someone comfortable working in a fast-paced sales environment with the ability to identify and act on cross-selling opportunities.

As this is a position selling to international clients working hours at times will vary.

UK - 8AM - 4.30PM

US - 12PM 8PM East Coast or 2PM 10PM West Coast

APAC 4AM 12PM

• Great community : a welcoming culture with in-person and online social events our fantastic Walk the World charity day and active diversity and inclusion networks.
• Broader impact : take up to four days per year to volunteer with charity match funding available too.
• Career opportunity : the opportunity to develop your career with bespoke training and learning mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When its time for the next step we encourage and support internal job moves.
• Time out : 25 days annual leave rising to 27 days after two years plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year.
• A flexible range of personal benefits to choose from plus company funded private medical cover.
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares.
• Strong wellbeing support through EAP assistance mental health first aiders a healthy living subsidy access to health apps and more.
• Recognition for great work with global awards and kudos programmes.
• As an international company the chance to collaborate with teams around the world.

Remote Work : No

Employment Type : Full-time

Key Skills : Sales Experience, Customer Service, Organizational skills, Communication skills, Basic Math, POS, Retail Sales, Merchandising, Cash Handling, Epic, Planograms, Stocking

Experience : years

Vacancy : 1

We believe that great things happen when people connect face-to-face. Thats why we work in-person with each other or with customers and partners three days a week or more. When youre not spending time together in one of our offices or other workplaces like at an Informa event you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding supportive and enjoyable for everyone. Heres some of what you can expect when you join us. But dont just take our word for it see what our colleagues have to say at

Our benefits include :...

As an international company the chance to collaborate with teams around the world.

Were not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up join in and help make things happen. If it sounds like a match and you have most although not all of the skills and experience listed we welcome your application.

If you would like to request reasonable adjustments or accommodationsto assist your participation in the hiring process and or in the advertised position please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa youll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses including all of those protected by law. Ask us or see our website for full information.

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