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Retail Supervisor with barista experience
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Retail Supervisor with barista experience
Job summary
A leading food services company in the City Of London seeks an experienced Retail Supervisor with mandatory barista experience. This role involves leading teams to deliver high-quality customer service and maintaining operational standards. The ideal candidate will have excellent communication skills and a proactive approach. Competitive pay and flexible shifts are offered.
Benefits
Qualifications
- Mandatory barista experience, with the ability to train and support others.
- Strong communication and interpersonal skills.
- Ability to remain composed and efficient under pressure.
- Excellent organisational skills and attention to detail.
- A proactive, team-oriented approach with a commitment to service excellence.
Responsibilities
- Lead the retail and catering teams for high-quality guest experience.
- Ensure effective team communication and operational coordination.
- Resolve customer feedback and service issues professionally.
- Oversee refunds and financial transactions accurately.
- Support staff performance and morale through proactive engagement.
- Maintain high standards of service during peak periods.
Skills
We are currently recruiting an experienced and service-focused Retail Supervisor with mandatory barista experience to join our casual workforce, supporting operations across a range of high-profile venues.
This position offers a unique opportunity to work within a flexible, dynamic environment while delivering outstanding customer service and supporting front-line retail teams.
In this supervisory role, you will be responsible for:
- Leading the retail and catering teams to deliver a consistent and high-quality guest experience
- Ensuring effective team communication and operational coordination across shifts
- Resolving customer feedback and service issues in a professional and timely manner
- Overseeing refunds, and financial transactions with accuracy
- Supporting staff performance and morale through proactive engagement
- Maintaining high standards of service during peak trading periods
- Mandatory barista experience, with the ability to train and support others
- Strong communication and interpersonal skills
- Ability to remain composed and efficient under pressure
- Excellent organisational skills and attention to detail
- A proactive, team-oriented approach with a commitment to service excellence
- Competitive weekly pay (£13.70 + 12.07% holiday pay = £15.35)
- Flexible shift patterns to suit your availability
- Ongoing training through our eLearning platform
- Opportunities for career development and progression
- Pension scheme
To apply, please complete our short online application form. A member of our team will be in touch shortly to invite you for an induction day. Successful candidates can expect to begin work within a few days, subject to onboarding.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.