Youth Support Co-ordinator

MUSIC MARK; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A national youth orchestra is seeking a Youth Support Co-ordinator to ensure young people feel supported and secure in their activities. The role includes managing logistics for youth programmes, coordinating a support team, and assisting with casework. This early-career opportunity is ideal for someone passionate about youth development through music. The organisation promotes hybrid working and offers various employee benefits to support staff wellbeing.

Benefits

Season ticket loan scheme

Cycle-to-work scheme

Health cash plan

Retail and entertainment discounts

24/7 counselling and support helpline

Qualifications

• Experience in coordinating logistics for youth activities.
• Ability to support and engage teenagers and their families.
• Strong administrative skills for handling casework.

Responsibilities

• Coordinate the recruitment and deployment of the Support Team.
• Provide high-quality logistical support for youth activities.
• Assist with casework administration and care plans.

Skills

Confident handling conversations with teenagers

Organisational skills

Discretion in managing sensitive information

Teamwork

Tools

Salesforce

Job description

We are looking for a Youth Support Co-ordinator to help deliver pastoral care and safeguarding across NYO's national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It blends practical organisation, careful administration and a young person-centred approach to embed NYO's ethos into every aspect of delivery.

You will coordinate the recruitment, induction and deployment of our freelance Support Team, and provide high-quality administrative and logistical support for all youth-facing activities. You'll be confident handling conversations with teenagers and their parents/carers, managing sensitive information with discretion, and supporting the smooth running of travel, accommodation and project logistics. You will also assist with casework administration, help deliver care plans with the NYO Nurse and project leads, and ensure accurate records in Salesforce.

This is an excellent early-career opportunity to play a key role in supporting young people's wellbeing and development through music. You'll work closely with colleagues across the organisation, and be a visible, supportive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

The National Youth Orchestra (NYO) is the UK's leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers' confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music. Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas.

Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.