Youth Development Coach

Platform Housing Group; Malvern Hills; On-site; GBP 6,000; Part time

Job summary

A community-focused organization in Malvern is seeking a Youth Support Worker to provide guidance and support to young people aged 16-25. This part-time position requires resilience and the ability to handle challenging behaviors while promoting independence. Benefits include up to 28 days of annual leave and a retirement scheme with contributions up to 12%. Interviews will be held in person on December 1st and 2nd.

Benefits

Up to 28 days annual leave

Family friendly policies

Medicash membership

Non-contributory health & wellbeing plans

Pension contribution scheme

Learning and Development opportunities

Salary sacrifice electric vehicle scheme

Employee reward and recognition scheme

Qualifications

• Experience providing guidance and support to young people aged 16-25.
• Ability to manage tenancies and prevent homelessness.

Responsibilities

• Provide guidance and support to achieve positive outcomes for young people.
• Manage communal areas and monitor health and safety.
• Address personal support needs and facilitate access to training, education, or employment.

Skills

Experience of working closely with customers to tackle complex issues

Ability to work with people from diverse backgrounds

Resilience to handle challenging behaviours

Ability to work independently

Effective decision making

Job description

Are you a Support Worker looking to help us make a difference to young lives? We are looking for a Youth Support Worker to join our passionate and supportive team in Malvern on a permanent basis. In this role, you will be responsible for providing guidance and support to achieve positive outcomes to young people aged 16-25-year-old including Care Leavers.

You will also provide a flexible, preventative and practical support service to promote independence and build resilience alongside delivering the accredited life skills programme. Having regular contact with customers with a range of emotional and challenging behaviours, you will be working on an individual and group basis to prevent homelessness, address personal support needs and provide access to training, education or employment.

Other duties include managing all communal areas of Platform Housing's accommodation provided for young people through regular building management inspections, monitoring health and safety, repairs and testing equipment. You will monitor and manage customer's tenancies, identifying any problems which may lead to breaches of tenancy or license, such as rent arrears, ensuring early and effective intervention.

Working Hours

This is a part-time role working 25.75 hours per week. You will need to be flexible to work a variety of shift patterns across weekdays, weekends and bank holidays. Shifts will typically fall between 8:30am and 5:30pm or 5pm to 12pm. You will also be required for approximately 7 sleep‑ins per month, for which you will receive a sleep‑in payment of £55, which account to approximately £5,506 annually.

Qualifications

• Experience of working closely with customers to tackle complex issues.
• The ability to work with people from diverse backgrounds.
• Resilience with the ability to handle challenging behaviours and conversations.
• Due to there being some lone working, the ability to work independently and being an effective decision maker.
• An enhanced DBS check is required for this role.

Benefits

• Up to 28 days annual leave with the opportunity to buy and sell leave.
• Family friendly policies.
• Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts.
• Non‑contributory health & wellbeing plans with cashback for dental, optical, physio and complementary therapies.
• Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions).
• Learning and Development opportunities.
• Salary sacrifice electric vehicle scheme.
• Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers.

Interviews are scheduled to take place in person at The Foyer in Malvern on 1st and 2nd December.

If this sounds like the ideal opportunity for you, please click apply! If you would like to find out more about this role, please contact [e-mail].

Note: The contractual job title for this role is Youth Development Coach.