Youth Care Home Deputy Manager – Lead & Develop

Polaris, company; Haverhill; On-site; GBP 35,000 - 43,000; Full time

Job summary

Area Camden, part of the Polaris Community, provides high-quality care for young people aged 11-18 in Haverhill. The Residential Deputy Manager supports the Registered Manager to run the home, lead staff, oversee care quality, recruitment, training and budgets, and ensure safeguarding and positive outcomes.

You will work 08:00-20:00 shifts, complete ~168 hours monthly, and contribute to personalised plans, incident management and continuous improvement across operations.

Qualifications

• Two years' experience in residential childcare.
• A Level 3 Diploma in the Children and Young People’s Workforce or equivalent.
• Child protection experience.
• Strong leadership and staff supervision skills.
• Well-developed written and verbal communication skills.
• Experience of managing budgets and staff rotas.
• Project-management skills and an enthusiastic approach.
• Demonstrated commitment to ongoing personal development.
• Proactive, solution-focused approach.

Responsibilities

• Support the Registered Manager and deputise when required, helping to oversee the effective running of the home.
• Supervise, guide and support staff, ensuring effective communication, high standards of practice and completion of staff supervisions.
• Help manage key operational areas, including care quality, recruitment, training, staffing, the home environment and financial duties.
• Assess young people's needs and contribute to personalised care plans, ensuring cultural, social and emotional needs are met.
• Promote positive behaviour, independence, wellbeing and active participation in decision-making.
• Maintain respectful, non-discriminatory practice and provide high-quality personal care in line with individual plans.
• Ensure compliance with safeguarding requirements and relevant regulations.
• Keep risk assessments and health and safety checks up to date, supporting inspection processes.
• Maintain accurate records including care plans, risk assessments, medication and financial documentation.
• Build strong relationships with young people, families, staff and external professionals.
• Support recruitment, induction and the identification of staff training requirements.
• Assist with admissions, including visits, paperwork and ensuring a smooth transition.
• Attend meetings and ensure key information is shared within the team and with partner agencies.
• Ensure staff are trained and confident in relevant intervention strategies.
• Work within the rota pattern of 08:00 - 20:00, completing 168 hours per month as required.

Skills

Leadership

Staff supervision

Budget management

Rota planning

Communication skills

Project management

Personal development

Proactive problem solving

Education

A Level 3 Diploma in Children and Young People’s Workforce

Job description

Area Camden, part of the Polaris Community, provides high-quality care for young people aged 11-18 in Haverhill. The Residential Deputy Manager supports the Registered Manager to run the home, lead staff, oversee care quality, recruitment, training and budgets, and ensure safeguarding and positive outcomes.

You will work 08:00-20:00 shifts, complete ~168 hours monthly, and contribute to personalised plans, incident management and continuous improvement across operations.