Young Persons Domestic Abuse Specialist Worker

Vetro Recruitment; Caerphilly; On-site; GBP 60,000 - 80,000; Full time

Job summary

A supportive recruitment agency in Gwent is seeking passionate Young People's Domestic Abuse Support Workers. The role involves providing tailored support to women and young people affected by domestic abuse, crisis intervention, and collaborating with various agencies. Candidates should ideally hold a relevant training certificate or degree and possess strong communication and crisis management skills. This permanent position offers a salary of £13.10 per hour, with additional benefits including generous leave and flexible working options.

Benefits

Generous Annual Leave up to 32 days

Pension

Life Assurance

Employee Assistance Program

Flexi Working

Paid Company Sick Pay

Bike to work scheme

Qualifications

• Understanding of domestic violence and abuse impact on victims.
• Knowledge of child protection issues.
• Experience in engaging with external agencies.

Responsibilities

• Be the first point of contact for service users.
• Identify and assess risks and needs.
• Provide immediate crisis intervention.

Skills

Crisis management skills

IT skills

Communication skills

Ability to provide practical and emotional support

Education

SafeLives IDVA training certificate or relevant degree

Job description

Overview

I am recruiting several CARING and PASSIONATE Young People\'s Domestic Abuse Support Workers on behalf of a fantastic service in the Gwent area.

I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and want to fight alongside those who may not have a voice.

You will be supporting women and young people by providing them with an individually tailored support package. There is a need to work flexibly, including some weekends, and also take part in an on-call service.

Salary, Hours and Location

• Salary: £13.10 per hour
• Hours: 35 Hours per week
• Contract: Permanent
• Shifts: Days (occasional flexible working as per service need)
• Location: Gwent wide

Benefits

• Generous Annual Leave up to 32 days
• Pension
• Life Assurance
• Employee Assistance Program - supports your health and well-being at home and work
• Flexi Working
• Paid Company Sick Pay & Emergency Dependent Leave
• Real Living Wage Employer
• Bike to work scheme, among other benefits.

Responsibilities

• Be the first point of contact for service users via phone, email, online chat, text and face-to-face
• Identify and assess the risks and needs of service users
• Provide immediate crisis intervention
• Making detailed and accurate reports and ensuring the CRM is always updated
• Signpost and support women and their families to various agencies, e.g. social services, the police, DWP, homelessness, education, housing, and cultural services
• Promote the service
• Undertake training and development to enhance your skills and knowledge

Requirements

• Ideally hold a SafeLives IDVA training certificate, or a relevant degree, or demonstrable equivalent experience or a vocational qualification.
• A driving licence and access to your own vehicle are essential
• Have an understanding of domestic violence and abuse, including the impact on victims and their children
• Understand child protection issues and how to effectively safeguard
• Experience in engaging with external agencies
• Strong crisis management skills
• Excellent IT and communication skills
• Ability to provide practical and emotional support
• Ability to manage own workload
• Ability to work alone and as part of a team

Application Note

If you want to make a real difference in lives, click APPLY now!

Unfortunately, we are unable to offer sponsorship for these positions

Vetro Recruitment acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Vetro is an equal opportunities employer and decisions are made on merit alone