Young Person’s Wellbeing Worker

Empowerment Charity; Lancashire; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Holiday entitlement 29 days

Pension auto enrolment

Job summary

Empowerment Charity is seeking a dedicated role to provide specialist, trauma-informed support to children and young people aged 5–18 affected by domestic abuse and mental health challenges. The post sits within the DEN and aims to foster safety, wellbeing and resilience through tailored, child-led support.

The role requires 35 hours per week, a strong safeguarding ethos and collaborative work with The DEN and Empowerment teams to ensure timely access to the right support.

Qualifications

• Experience delivering one-to-one emotional wellbeing support to children and young people.
• Experience supporting young people with anxiety, low mood or self-harm.
• Experience working with trauma-affected children and ACEs.
• Ability to work within safeguarding procedures and confidentiality.

Responsibilities

• Make proactive contact with children and young people within service timescales.
• Provide trauma-informed, tailored one-to-one support.
• Build trusting relationships and empower engagement.
• Support young people to identify issues and participate in decisions.
• Use creative methods to help communicate and process experiences.
• Assess safeguarding concerns and respond to risk.
• Make safeguarding referrals where appropriate and share information securely.
• Collaborate with The DEN and Empowerment teams for coordinated care.

Skills

Trauma-informed care

Child and adolescent development

Safeguarding knowledge

Emotional wellbeing support

Communication with young people

Education

Counselling/mental health/psychology/social work/youth work qualification

Job description

Role Purpose: You will provide specialist, trauma-informed support to children and young people aged 5–18 who are affected by domestic abuse and are experiencing poor mental health, emotional distress, self-harm behaviours or suicidal ideation. Working within the DEN, you will build safe, trusting and consistent relationships, helping young people to feel safe, build emotional wellbeing and resilience and develop positive coping strategies You will provide tailored, child-led one-to-one support that responds to individual risk, readiness to engage and circumstances, ensuring young people’s voices are heard and that they can access the right support at the right time.

• Hours of work: 35 hours per week (to be worked flexibly)
• Reports to: The Den Manager
• Holiday entitlement: 29 days per year (plus bank holidays)
• Pension: Auto enrolment into the workplace pension scheme
• Location: Empowerment Base, 333 Bispham Road, Blackpool, FY2 0HH
• Closing Date: 17/11/2026

Our mission is to work alongside people across Blackpool and the Fylde Coast who feel unheard, ensuring they are empowered to create real and positive change in their own lives and the lives of others.

Job Description

Main Responsibilities

• Make proactive contact with children and young people within the timescales set out in service procedures.
• Provide trauma-informed one-to-one support tailored to each young person’s age, needs, risk and readiness to engage, helping those experiencing emotional distress, poor mental health, self-harm behaviours or suicidal ideation to feel safe, settled and able to access appropriate support.
• Build trusting, positive and empowering relationships with children and young people, recognising that trauma, distrust of professionals, stigma and previous negative experiences can affect engagement.
• Listen to young people and support them to identify the issues that concern them, express their feelings and take an active role in decisions about their support.
• Use creative, activity-based and other appropriate methods to help young people communicate, express their feelings and make sense of their experiences.
• Assess and respond to safeguarding concerns and changing levels of risk, taking appropriate action where a child or young person may be at risk of harm.
• Make safeguarding referrals to Children’s Social Care and other relevant services when appropriate, and share information in line with safeguarding procedures and confidentiality requirements.
• Work in close partnership with colleagues across The DEN and Empowerment, including relevant emotional wellbeing and bereavement support, to provide a coordinated response to need.

For a full overview of the role and responsibilities, please download the Job Pack.

About You

You are a compassionate, resilient and child-centred professional who is passionate about supporting children and young people to overcome challenges and improve their emotional wellbeing. With experience of working with young people affected by trauma, adversity or poor mental health, you can build trusting relationships, communicate in an age-appropriate way and provide support that is empowering, non-judgemental and trauma-informed. You understand the importance of safeguarding, partnership working and putting young people’s voices at the heart of everything you do, and you are committed to helping them feel safer, stronger and more hopeful about their future.

Staff Development

• Be flexible and responsive to the needs of individual children and young people and the service.
• Attend and participate in team meetings and the supervision process.
• Participate in relevant training and development opportunities and take responsibility for own learning and professional development.
• Develop own knowledge and practice and contribute to the learning and effectiveness of the wider team.
• Contribute positively to team working and collaborative practice.

Knowledge, Skills and Abilities

• Understanding of child and adolescent development and how ACEs and trauma can affect emotional wellbeing, relationships and behaviour.
• Ability to develop positive, trusting and empowering relationships with children and young people.
• Ability to recognise the limits of your role and identify when a young person needs specialist or clinical mental-health support.
• Good interpersonal and communication skills, including the ability to adapt communication to different ages, needs and ways of expressing feelings.
• Understanding of the impact of domestic abuse, trauma, bereavement and loss on children and young people’s emotional wellbeing.
• Understanding of emotional wellbeing and mental health concerns in children and young people, including self-harm and suicidal ideation, and the importance of working within safeguarding procedures and role boundaries.
• Knowledge of child safeguarding and the ability to recognise, assess and respond appropriately to risk.

For a full overview of the role and responsibilities, please download the Job Pack.

Experience

• A relevant qualification in counselling, mental health, psychology, social work, youth work or a related discipline, or substantial relevant professional experience demonstrating equivalent knowledge and practical skills.
• Demonstrable experience planning and delivering structured, one-to-one emotional wellbeing support to children and young people, beyond signposting or general pastoral support.
• Experience supporting young people experiencing anxiety, low mood, emotional distress, low self-esteem or difficulties managing emotions.
• Practical experience helping young people recognise triggers, develop coping strategies and strengthen emotional regulation.
• Experience working with children and young people affected by ACEs, trauma or other significant adversity.
• Experience assessing support needs, agreeing individual goals and reviewing progress with young people.

For a full overview of the role and responsibilities, please download the Job Pack.

Personal Qualities

• Enthusiasm and a genuine commitment to supporting children and young people.
• A demonstrable belief in the rights of service users and a commitment to anti-discriminatory practice.
• A positive, professional attitude and non-judgemental approach.
• Kindness, patience, empathy and flexibility.
• Honesty, integrity and reliability.
• Commitment to the organisation’s vision, mission and values.
• Specialist training in children and young people’s emotional wellbeing, trauma-informed practice or recognised approaches to emotional regulation.
• Experience working in services supporting children and young people affected by ACEs, or alongside specialist children’s mental-health services.
• Experience using age-appropriate wellbeing measures and young people’s feedback to evaluate progress.

General

• Maintain confidentiality and compliance with the General Data Protection Regulations. (GDPR)
• To demonstrate kindness and respect at all times to the people who engage with this service and to colleagues.
• To put the people who we support at the heart of everything we do.
• To comply with all policies and procedures relating to the service.
• Ensure accurate records and documentation are maintained in line with both statutory and organisational requirements.
• Promote people’s equality, diversity and rights.
• Contribute to developing and maintaining cultures and strategies in which people are respected and valued as individuals.
• Promote, monitor and maintain health, safety and security in the workplace in line with relevant legislation at all times.
• Staff will be required to work flexibly and attend meetings, training and supervision to ensure the effective operation of the service.
• Reliability (in terms of tasks given and attendance).
• Commitment to the organisations’ vision, mission and

Special Requirements:

• Driver with a car (If you have a disability which does not enable you to drive a car, Empowerment will discuss reasonable alternative arrangements for travel).

Your car insurance cover will need to include business use as you will be using your car in the course of carrying out this role.

• This post is subject to an enhanced application to the Disclosure and Barring Service (DBS).