Yard & Stock Associate – Customer Service

Mole Valley Farmers Limited

Frome

On-site

GBP 15,000 - 18,000

Full time

10 days ago
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Benefits offered by this job

Pension matching up to 5%
Staff discount up to 25%
Free parking on site
Annual leave 33 days including bank

Job summary

Mole Valley Farmers Limited is seeking a dedicated Yard Team Member in Frome to support daily yard and store operations. The role focuses on stock handling, customer service, and maintaining a safe, welcoming environment for members and customers.

You will work as part of a team, on a permanent, full-time basis, with 37.5 hours per week on a rota. Good communication and attention to detail are essential, along with a forklift licence being advantageous.

Qualifications

  • Experience in a yard/warehouse/retail environment preferred.
  • Forklift licence advantageous.
  • Good communication and IT skills essential.
  • Ability to follow processes and maintain high standards.

Responsibilities

  • Deliver excellent customer service at the counter and in the yard.
  • Receive, check and load stock accurately and efficiently.
  • Support Point of Sale operations when required.
  • Maintain external areas to a high standard of presentation.
  • Investigate stock discrepancies and support stock reviews.
  • Participate in stocktaking and maintain stock file integrity.
  • Follow health and safety procedures and UFAS regulations.

Skills

Yard experience
Forklift licence
Customer service
IT skills
Attention to detail
Teamwork
Work under pressure
GDPR awareness
Adaptability

Education

Relevant experience in yard/warehouse/retail

Tools

POS systems

Job description

Mole Valley Farmers Limited is seeking a dedicated Yard Team Member in Frome to support daily yard and store operations. The role focuses on stock handling, customer service, and maintaining a safe, welcoming environment for members and customers.

You will work as part of a team, on a permanent, full-time basis, with 37.5 hours per week on a rota. Good communication and attention to detail are essential, along with a forklift licence being advantageous.

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