Yard Operative: Forklift Certified, Customer-Focused

Briants of Risborough; St Albans; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Company pension scheme

25 days' holiday

Employee Assistance Programme

Online GP services

Career progression opportunities

Job summary

Lawsons in Colney Heath is hiring a Yard Operative to receive, store and prepare goods, assist loading and unloading, and maintain stock accuracy while delivering excellent customer service.

You will operate yard equipment, follow safety procedures, and work as part of a busy team. The role is full-time, with occasional Saturdays, offering a pension, generous holiday entitlement and progression opportunities.

Qualifications

• Previous experience in a yard operative, warehouse or builders' merchant environment is essential.
• Forklift certification is essential.
• Good practical knowledge of manual handling and safe working practices.
• Physically fit and able to work outdoors in all weather conditions.
• Customer-focused with strong communication skills and a professional manner.
• Reliable, punctual and able to work flexibly including occasional Saturday cover.
• Basic IT literacy to use handheld devices and branch systems.

Responsibilities

• Receive deliveries from suppliers, check goods against paperwork and report discrepancies.
• Unload/load vehicles safely and assist drivers/customers with loading where required.
• Stack and organise materials in the yard, protecting stock from damage and weather.
• Prepare customer orders for collection or local delivery with secure packing.
• Operate yard equipment (forklifts, pallet trucks) following safety procedures.
• Maintain a clean, safe yard and report spills or hazards promptly.
• Assist with stock counts and accuracy checks, escalations as needed.
• Deliver excellent on-site customer service to trade and retail customers.

Skills

Forklift operation

Manual handling

Customer service

Communication

Team player

IT literacy

Job description

Lawsons in Colney Heath is hiring a Yard Operative to receive, store and prepare goods, assist loading and unloading, and maintain stock accuracy while delivering excellent customer service.

You will operate yard equipment, follow safety procedures, and work as part of a busy team. The role is full-time, with occasional Saturdays, offering a pension, generous holiday entitlement and progression opportunities.