Yard Operations & Customer Service Specialist

Mole Valley Farmers; Dobwalls; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension match

Colleague discount

Free parking

Annual leave 33 days

Training and development

Career progression

Life Assurance

Employee assistance

Job summary

Mole Valley Farmers is seeking a dedicated Yard Team Member to support daily yard and store operations. This hands-on role focuses on safe, organized, and welcoming environments for members and customers, with collaboration across the business.

The role requires 37.5 hours per week on a rota, permanent contract, and may include forklift licencing as an advantage. Join a team with strong service standards and practical stock management responsibilities.

Qualifications

• Experience in a yard, warehouse, or retail environment (preferred).
• Good communication and interpersonal skills.
• Good IT skills and confidence using systems.
• Ability to work under pressure and manage multiple tasks.
• Awareness of Data Protection / GDPR and Health & Safety standards.

Responsibilities

• Delivering excellent customer service at the counter and across the yard
• Receiving, checking, and loading stock accurately and efficiently
• Supporting Point of Sale operations when required
• Maintaining external areas to a high standard of presentation
• Investigating stock discrepancies and supporting seasonal stock reviews
• Participating in stocktaking and maintaining stock file integrity
• Following health & safety procedures and UFAS regulations

Job description

Mole Valley Farmers is seeking a dedicated Yard Team Member to support daily yard and store operations. This hands-on role focuses on safe, organized, and welcoming environments for members and customers, with collaboration across the business.

The role requires 37.5 hours per week on a rota, permanent contract, and may include forklift licencing as an advantage. Join a team with strong service standards and practical stock management responsibilities.