WW Studio Coach - East Anglia

WeightWatchers; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading wellness organization in the UK is searching for a WW Studio Coach to inspire and support members on their journey towards better health and wellness. This role involves facilitating workshops, fostering a supportive community, and helping individuals achieve their personal goals. Ideal candidates have a passion for wellness, strong communication skills, and experience in customer service. This position requires the ability to engage members effectively and inspire positive change.

Qualifications

• Experience facilitating or coaching is beneficial.
• Excellent ability to engage and inspire members.
• Ability to work independently and manage multiple locations.

Responsibilities

• Inspire members to adopt healthy habits.
• Foster an inclusive and enjoyable community.
• Host interactive workshop discussions.

Skills

Passion for wellness and healthy lifestyle

Customer service experience

Experience with social media

Active listening skills

Communication skills

Tools

Google Suite

Microsoft Office

Job description

WW is looking for a WW Studio Coach to inspire and support members on their wellness and weight loss journey, helping them build healthy habits through better eating, increased movement, and mindset shifts. The Coach creates an inclusive, in-person community by facilitating branded, member‑focused workshops centered on wellness and habit building.

Essential Duties and Responsibilities

• Drives member recruitment and retention, encouraging members to stay engaged and ensuring interactions and workshops align with WW brand standards.
• Delivers an excellent experience to drive member referrals and workshop growth.
• Cultivates member engagement with WW program and tools and ensures member satisfaction with the in‑workshop experience.
• Leverages social media and internal platforms to engage with the WW community and support workshop growth and member retention.
• Identifies members’ needs and goals through effective questioning and active listening, tailoring recommendations of WW programmes and offerings.
• Provides follow‑up and support to encourage members to return to the workshop and engage with the brand.

Delivering Workshop Experience

• Inspires members to adopt healthy habits, celebrate progress, and achieve weight‑health goals through genuine, caring interactions.
• Fosters a welcoming, enjoyable, and safe community for WW members to connect.
• Builds rapport through one‑to‑one and group interactions, sharing relevant tools and knowledge, and promoting awareness of choices.
• Acts as an expert in WW’s scientifically‑proven methodology (moving, mindset, food program) for healthy habits, weight loss, and holistic wellness.
• Personalises experiences through active listening and open questioning to understand the “why,” and meaningful conversations about wellness goals.
• Hosts interactive workshop discussions using coaching and facilitation to ensure all members feel included and part of the community.
• Provides superior hospitality and personalised service during wellness check‑ins.
• Has expert knowledge of all WW programmes.
• Prepares for workshops by understanding the weekly topic’s relevance to members’ goals.
• Remains current on all WW training, products, and wellness/diet trends.
• Performs required administrative and workshop operational tasks.

Community Involvement

• Actively seeks opportunities in the community to build on‑brand partnerships, attract new members, and create brand awareness.
• Acts as a WW brand ambassador and anticipates community needs.
• Builds strong connections within the community and executes local WW marketing as required.

Job Factors / Work Environment

• Ability to work with minimal supervision.
• Perform some work from home.
• Ability/willingness to work in multiple locations within the designated travel area.

Desired Position Qualifications

• Passion for the WW brand, wellness, and healthy lifestyle, and supporting others to achieve their wellness and weight‑health goals.
• Experience in using social media platforms (e.g., Facebook and Instagram).
• Superior customer‑service experience.
• Facilitation experience or previous coaching skills.
• Business acumen.
• Excellent active listening and communication skills.
• Computer skills (Google & Microsoft Office suite, web‑based applications).

This job description is not intended to be an exhaustive list of all duties or responsibilities associated with the job. Other job‑related duties may be assigned.

At WW, it is our priority to cultivate a diverse and inclusive workplace. We are committed as individuals, as an organization, and as fellow humans, to advocate for and support our employees, our members, and our communities. We are proud to be an equal‑opportunity employer and we do not discriminate on the basis of sex, race, color, creed, national origin, marital status, age, religion, sexual orientation, gender identity, gender expression, veteran status, or disability.