Writer

Octopus Energy Group; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading energy provider in London is seeking a skilled copywriter to create clear and engaging communications. The ideal candidate will have experience in writing, a knack for simplifying complex topics, and the ability to adapt tone. This role offers flexibility and a positive company culture, encouraging applicants to embrace their unique perspectives.

Benefits

Flexible salary based on experience

Unique company culture and autonomy

Opportunities for learning and development

Qualifications

• Previous experience as a writer or copywriter, or a natural talent for words.
• Ability to simplify complex information and improve communication.
• Strong instinct for tone adjustment based on context.

Responsibilities

• Develop and update customer communications across various platforms.
• Proofread content for accuracy and clarity.
• Gather insights from energy specialists to enhance messaging.
• Transform complex messages into engaging content.
• Incorporate SEO practices to boost content reach.

Skills

Writing and editing

Creative thinking

SEO knowledge

Strong storytelling

Job description

Overview

Our London-based marketing team needs a sharp communicator to help make energy fun and simple. Someone who can cut through the complex, ditch formalities, and write for humans: without trying to be a novelist. Someone who chooses clarity over “flowery” and can hit the sweet spot between serious, silly, and sincere. Someone who reacts fast, writes at speed, and makes the words pull their weight.

This is more than just writing. You’ll take the initiative, chat with customers and energy specialists, and use what you learn to make our comms even better. We like generalists who work with freedom and responsibility. You’ll manage your own workload without prescriptive briefs or account managers, and you’ll happily jump on any projects that come your way. If that sounds like you, we want to hear from you.

What you'll do

• Develop, update and sharpen customer comms (of all types, from email to website help guide to app UX) so they really hit the mark
• Review, edit and proofread content, making sure claims are always spot on
• Speak to energy specialists, gather insights and fine tune comms based on learnings
• Turn “boring” or complex messages into clear, engaging, easy-to-understand content
• Add little nuggets of serotonin into our customer experience to brighten people’s days and make them lifelong Octopus lovers
• Use any SEO or Google Analytics know-how to boost reach and measure the impact of your work
• Dive into HTML code and make quick changes to improve comms on the fly

What you'll need

• Previous experience as a writer or copywriter – or just a natural talent with words. (We care more about skill and passion for the mission than about where you are in your career.)
• A knack for making the complex simple, and improving communications
• Strong instinct for tone: knowing when to dial it up or down
• Experience writing in a distinct brand voice is a plus, but not essential
• A creative mindset and genuine enthusiasm for new ideas
• Openness to feedback, with a drive to learn and grow in the role
• The ability to understand people (what makes them tick), paired with strong storytelling and problem-solving skills
• Awareness of SEO best practices and how to measure comms success – helpful, but not a dealbreaker

Why else you'll love it here

• Salary information is available on request. On a call with a recruiter, we cover and match your experience with the correct salary. We have flexibility and aim to find the right fit.
• Octopus Energy Group offers a unique culture with autonomy, learning, and co-owners working on innovative projects. We aim to reward hard work with perks you care about and have received recognitions for company culture and leadership.
• Visit our UK perks hub for details on Octopus Employee Benefits

Our process usually takes up to 4 weeks, but we’ll flex around what works for you. You’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we will do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we are looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.