Wound Clinic Administration Assistant

Derbyshire Community Health Services NHSFT; East Midlands; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community health service provider in the East Midlands is seeking an enthusiastic Wound Clinic Administration Assistant. The role involves providing high-quality administrative support, managing tasks within the admin hub, and effectively communicating with staff and families. Candidates should possess a good standard of education, including English GCSE, and have strong IT skills. Full training will be provided, making this a great opportunity for career development.

Qualifications

• Previous clerical experience.
• Experience of working with the public.
• Understanding of confidentiality and data protection.
• Ability to work as part of a team.

Responsibilities

• Provide high quality administrative support to the Wound Clinic Service.
• Communicate effectively with staff and families/carers.
• Manage tasks on a rota basis within the admin hub.

Skills

Excellent communication skills

Interpersonal skills

Flexibility

Organizational skills

Use of initiative

Education

English GCSE grade C or above

IT qualification (e.g., ECDL, CLAIT)

Good standard of education

Good knowledge of Microsoft Office

Job description

Wound Clinic Administration Assistant

The closing date is 04 December 2025

We have a great opportunity for an enthusiastic highly motivated team member to work in our Wound Clinic Admin team.

You must be able to prioritise your daily workload and provide efficient and reliable administrative support. We require enthusiastic individuals who are organised, methodical and able to use their own initiative. Also, you should have excellent communication and interpersonal skills, good computer skills and be flexible. You will need to be able to work as part of a team and have a good knowledge of SystmOne is desirable, however full training and support will be given.

Main duties of the job

To contribute effectively to the organisation of the Wound Clinic Service, you will be required to:

• Provide high quality administrative support to the Derbyshire wide Wound Clinic Service.
• Have a flexible approach to undertake duties and travel to sites in Derbyshire on occasion to support administration functions when required and to cover sickness and annual leave.
• Be competent and confident to input information/records within guidelines onto SystmOne, scanning paperwork and action tasks in a timely manner within a 24 hour window.
• Effectively communicate with staff groups across Derbyshire by email, text, and telephone.
• Liaise with families/carers in order to capture essential information.
• Manage tasks on a rota basis within the admin hub including collection of mail, processing referrals, ordering stock from NHS supply chain.

About us

Our purpose is to provide community health services to a patient population of over one million people in Derbyshire and Derby, as part of Joined Up Care Derbyshire.

We employ around 4,200 substantive staff, caring for patients in 11 community hospitals and more than 30 health centres, as well as in clinics, GP practices, schools, care homes and, increasingly, in people's own homes and via virtual consultations.

Person Specification

Education, Qualifications and Training

• English GCSE grade C or above
• IT qualification e.g.: ECDL, CLAIT or the ability to demonstrate IT skills
• Good standard of education
• Good knowledge of Microsoft Office - email, word, excel

Experience and Knowledge Required

• Demonstrate a flexible approach to work
• Previous clerical experience
• Experience of working with the public
• Understanding and recognising the importance of confidentiality and data protection
• Ability to work on own or part of a team
• Demonstrate excellent verbal and written communication skills
• Ability to work in a calm, confident and professional manner
• Previous experience working in an admin team environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Derbyshire Community Health Services NHSFT