Workspace Field Service Engineer (Mobile)

CanonEurope; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology company is looking for a Field Service Engineer to deliver high-quality service and support in North West England. The ideal candidate will have strong diagnostic skills, a customer-first mindset, and a full UK driving licence. This full-time position offers competitive salary and promotes professional development within a collaborative team environment.

Benefits

Competitive salary

25 days holiday per year

Private healthcare

Employee discount on Canon products

Generous pension plan

Qualifications

• Full UK driving licence required for mobile roles.
• Proven ability to deliver high-quality service.
• Experience in technical support and training.

Responsibilities

• Deliver high-quality service focusing on first-time fixes.
• Manage and optimize car stock inventory.
• Build strong customer relationships through effective communication.

Skills

Strong fault-finding and diagnostic skills

Customer-first mindset

Great communication skills

Confidence using IT systems

Proactive self-motivated approach

Tools

Active Directory

PowerShell

Linux

Job description

We are looking for talented individuals to join the Northern team working primarily in the North West postcodes as a Field Service Engineer as a mobile engineer. The ideal candidate would live in or around North Manchester Postcodes(but not limited too) to meet agreed service levels.

Whether youre an experienced engineer returning to the workplace or just starting your career this is your opportunity to thrive in a role thats both rewarding as it is varied.

As a Canon Field Service Engineer youll be the trusted expert delivering our high standards directly to customers -installing maintaining and repairing Canon multifunctional office printers and finishing products to the highest standards. Youll work independently in the field while being supported by a collaborative and inclusive team.

What we give

With Canon youll get the support and encouragement you need to grow from people who share your ambition. Well invest in your professional development to help you learn and progress in your role with us. Youll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.

At Canon we have a clear vision : to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability encompassed by our Kyosei philosophy of living and working together for the common good focused on reducing our environmental impact and creating opportunities to make positive social contribution.

• Pay Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.
• Learning & Development As a Company that encourages continuous learning you will always have resources and support available.
• Work & Home Life Balance We support with a minimum of 25 days holiday per year holiday purchase and a flexible working policy.
• Diversity We are an organisation that delivers on a global scale striving to create a diverse and empowered workforce that reflects the communities we serve.
• Health & Wellbeing Free private healthcare an Employee Assistance Programme partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.
• Employee discount Up to 38% off products from our Canon store.
• Some other Benefits Generous Pension Canon Awards Discount cards Cycle to Work scheme Season ticket loans and charity volunteer days.

What we ask

• Deliver high quality service with a focus on the first- time fixes
• Provide technical support and training to customers
• Manage and optimise car stock inventory
• Build strong customer relationships though effective communication and a professional approach
• Advise customers on chargeable work and obtain necessary authorisation
• Accurately record service activities in line with company guidelines
• Be empowered to grow your skills and shape your career
• Collaborate with supportive service teams that values your input

You will need

Youre a creative problem-solver who sees the world through a customers eyes. Youre collaborative courageous and ready to take on new challenges

• Strong fault-finding and diagnostic skills (electrical / mechanical)
• A customer-first mindset and great communication skills
• Confidence using IT systems and managing your time effectively
• A proactive self-motivated approach to learning and development
• Full UK driving licence (for mobile roles)

If youre ready to make an impact and grow your career with a company that values your contributionwed love to hear from you.

Further Information

Competitive salary : Salary to be dependant on experience

Location Field Based North West England Postcodes

Additional : Company car

No agencies please

Canon is an equal opportunity employer. Canon recruits employs trains compensates and promotes regardless of race religion national origin sex disability age veteran status or other protected status as required by law.

Key Skills

Active Directory,Customer Service,Cloud,PowerShell,OS,Windows,Database,Infrastructure,Linux,Java,Technical Assistance,Procedures,hardware,Technical Support,UNIX

Employment Type

Full Time

Department / Functional Area

Engineering

Experience

years

Vacancy

1