Workshop Technician

THE ROOM; Hoddesdon; On-site; GBP 24,000 - 26,000; Full time

Job summary

A local workshop in Hoddesdon is seeking a motivated Workshop Technician to join their dynamic team. The role involves pre-delivery inspections and assisting with the management of devices. Ideal candidates should have technical knowledge, a proactive attitude, and the ability to work under pressure. This full-time position offers a salary of £24,000 - £26,000 and excellent benefits including annual leave and private healthcare.

Benefits

24 days' annual leave

Extra day off for birthday

Access to private healthcare package

YuLife benefits

Qualifications

• A willingness to learn and a proactive attitude are essential.
• Compliance with company policies and Health & Safety Guidelines.
• Ability to work under pressure to meet deadlines.

Responsibilities

• Responsible for pre-delivery inspection of devices.
• Managing rollouts and inputting network information onto devices.
• Training on refurbishing/repairing 2nd hand devices.
• Assisting with stock management in the warehouse.

Skills

Proven technical knowledge

Competent on Excel

Self-Motivated

Basic IT/networking experience

Ability to communicate effectively

Service Delivery experience

Job description

Overview

We are seeking a motivated Workshop Technician to join our dynamic client in Hoddesdon, reporting to the Warehouse and PDI Manager. You will work as part of a small, hands‑on team within the warehouse and workshop, assisting with the unboxing, dismantling, and preparation of machines for programming using hand tools. Full training will be provided, so a willingness to learn and a proactive attitude are essential. This role offers excellent opportunities for career progression, with the potential to develop into a Field Engineer position in the future.

Responsibilities

• Responsible for pre delivery inspection of devices going through the workshop
• Managing rollouts and inputting of network information and software onto devices
• To be trained on refurbishing / repairing / part stripping of 2nd hand devices, Proactive and reactive set up of devices
• Managing rollout within the Pre Delivery Inspection process
• Assist with stock management in the warehouse
• Fully comply with company policies and Health & Safety Guidelines
• Respond to Warehouse and PDI Manager

Technical Skills

• Proven technical knowledge preferred
• Competent on Excel and have previous experience of using service management systems an advantage
• Self‑Motivated and able to work under pressure to meet deadlines and timescales
• Basic IT /networking experience beneficial
• Ability to communicate with all levels within the organisation, both face to face and over the phone
• Strong capability and experience of Service Delivery
• High level of interpersonal skills

Competencies

• Core Competencies
• Problem Solving
• Exceptional engineering capabilities
• Decision Making
• Managing workload
• Proactive
• Teamwork & Collaboration
• Results focused
• Functional Competencies
• Willingness to Take Responsibility
• Relationship Building
• Engagement & Organisational Commitment
• Ability to Work Under Pressure
• Analytical Thinking

Internal Communications and Working Relationships

• Communicating with Warehouse and PDI Manager
• Liaising with Logistics and Project Manager

Compensation & Benefits

This is a full‑time, onsite role in Hoddesdon, working Monday to Friday, 8:00am - 4:00pm, offering a salary of £24,000 - £26,000 (dependent on experience), along with excellent benefits including 24 days' annual leave plus an extra day for your birthday, and access to a private healthcare package and YuLife benefits.