Workshop Supervisor

Evans Halshaw; Stourbridge; On-site; GBP 38,000 - 43,000; Full time

Job summary

A leading automotive retailer in Stourbridge is seeking a Workshop Supervisor. In this role, you will manage Technicians, ensure compliance with standards, and enhance workshop productivity. The ideal candidate will have proven experience in the motor industry and excellent interpersonal skills. This position offers a competitive salary and various employee benefits including pension and exclusive discounts.

Benefits

Pension

Life assurance

23 days holiday plus bank holidays

Exclusive company discounts

Responsibilities

• Manage Technicians' time on jobs.
• Ensure Job Card compliance with Warranty Procedures.
• Improve workshop productivity and efficiency.
• Identify Technician training needs.

Skills

Proven experience within a service department in the motor industry

Excellent understanding of systems and processes

Strong knowledge of Health and Safety

Confident in dealing with people at all levels

Excellent planning and organisational skills

Comfortable negotiating and influencing

Ability to lead by example

Job description

Workshop Supervisor

Evans Halshaw

KIA, Stourbridge

£38,587 basic, £42,787 OTE plus pension, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services

We have an exciting opportunity to join our growing team as a Workshop Supervisor. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.

What does the role of Workshop Supervisor involve?

• Accounting for and managing Technicians time when working on jobs.
• Ensuring Job Card write up compliance with regards to OEM Warranty Procedures.
• Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technician
• Identifying Technician Training Needs.

What do you need to succeed as a Workshop Supervisor?

• Proven experience within a service department in the motor industry
• An excellent understanding of systems and processes operated to within this environment
• A strong knowledge of Health and Safety
• Confident with dealing with people at all levels, be able to build an immediate rapport
• Excellent planning and organisational skills
• Comfortable in negotiating and influencing situations
• Lead by example to deliver an outstanding customer experience every time

At Lithia UK, our growth is powered by our people:
As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

Diversity is Our Strength:

Lithia UK recognises the value that diversity brings to the workforce. This is why we positively welcome applications from all walks of life, backgrounds, and communities. If you have the motivation, skills and talent potential that we are looking for then get in touch. We are an equal opportunities employer.