Workshop Receptionist

Leicestershire Police; Leicester; On-site; GBP 20,000 - 28,000; Full time

Job summary

A regional police force in Leicester is seeking a Workshop Receptionist to efficiently manage the Transport Workshop. You will ensure effective vehicle servicing and maintenance, serving as the primary contact for vehicle users. Candidates should have a relevant Fleet Management qualification or equivalent experience. This full-time role offers a supportive environment with various rewards and benefits.

Benefits

Range of rewards and benefits

Supportive working environment

Qualifications

• Experience in the day-to-day running of a Workshop Reception function or similar environment.
• Hold a relevant qualification or equivalent work experience.

Responsibilities

• Process the daily admin required to keep the Transport Workshop running effectively.
• Be the first contact point for enquiries regarding vehicle servicing.
• Accurately record vehicle data and maintenance details.

Skills

Handling vehicle servicing enquiries

Data recording and management

Using telematics systems

Education

City and Guilds Fleet Management qualification

Job description

Help keep the Transport Workshop running effectively

An exciting opportunity has arisen for a Workshop Receptionist to join the Fleet Management Transport Unit on a full-time permanent basis.

Leicestershire Police covers large geographical areas, our police fleet vehicles are vital to ensure we provide effective policing to all corners of Leicestershire. Working with our fleet management team you will help to make sure we have the well maintained vehicles we need.

What You’ll Be Doing

• Processing the daily admin required to keep the Transport Workshop running effectively in real time.
• Be the first contact point for enquires from vehicle users concerning all aspects of vehicle servicing and vehicle maintenance.
• Accurately record vehicle data and maintenance detail on the appropriate systems.

The must haves

• Hold a City and Guilds Fleet Management qualification or equivalent industry standard qualification, or have equivalent work experience to the stated qualifications.
• Experience in the day to day running of a Workshop Reception function or similar environment.
• Experience of using a telematic system to manage vehicle maintenance.

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s Next

Please click APPLY to complete your application.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on 25th November 2025 at 23:55.

This role will require you to work 07:30-16:00 Monday-Thursday and 07:30-15:00 on Friday.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: [e-mail].

Who We Are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.