Workshop Operative

Nisbets; Bristol; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is looking for a dedicated Workshop Operative to join their Service workshop team. In this role, you will be responsible for processing reworks and managing customer returns, ensuring effective after-sales support. The position offers the potential for future training into other roles within the workshop, making it a great opportunity for personal and professional growth. If you are motivated to achieve results and enjoy working in a team environment, this could be the perfect fit for you.

Qualifications

• Basic electrical knowledge is required, training will be provided.
• Proficiency in IT systems, specifically Maginus and MS Office.

Responsibilities

• Process reworks and handle customer returns effectively.
• Assist with service administration and maintain workshop cleanliness.

Skills

Basic Electrical Knowledge

IT Systems Proficiency

Teamwork

Drive for Results

Tools

Maginus

MS Office

Job description

We are seeking a dedicated Workshop Operative to join our Service workshop team.

The successful candidate will be responsible for controlling reworks and customer returns within the department. This role involves providing effective after-sales support service for the business, with the possibility of future training into other roles within the workshop.

Key Accountabilities:

1. Processing Reworks: Support sales for Europe and the UK by processing reworks within the department.
2. Customer & Internal Returns: Handle customer and internal returns at the Bristol workshop and support returns at the Chepstow workshop.
3. Service Administration: Assist with service administration functions when required.
4. Supplier Credits: Process products to send back to suppliers for credits.
5. Department Queries: Control and process queries from other departments via email/Teams.
6. Ad-hoc Duties: Perform any ad-hoc duties as required by the Workshop Supervisor.
7. Workshop Maintenance: Maintain a clean and tidy area within the workshop warehouse area.

Capabilities, Skills and Experience Required:

1. Basic Electrical Knowledge: Training will be provided.
2. IT Systems: Proficiency in Maginus and MS Office.
3. Teamwork: Ability to work effectively within a team.
4. Drive for Results: Motivated to achieve targets and deliver results.

About Us
Nisbets is committed to providing equality of opportunity for all colleagues. We aim to ensure our workplaces are free from discrimination and that not only colleagues but also our potential future colleagues are treated fairly and with dignity and respect. Therefore, please inform us of any reasonable adjustments that we may need to make to the application or interview process.